Customer Testimonials
Customer service is excellent. If I have a question or issue, they always call me back.
Primp service
works with my schedule
Staff is very knowledgeable, courteous & helpful. Always call back in a timely manner to answer any questions. Storing our boat there for the winter is a big plus & convenient location as well.
My appointment was scheduled and work was completed when it was supposed to be. The Service Representatives were flexible in working with me to schedule the appointment around our camping trips.
Always friendly and prompt service.
I like the communication and the warm welcome we get when we visit Alpin Haus. The service dept (special shout out to Randy!!) made it a point of keeping us informed. Considerate and welcoming.
Steve in sales told us a year ago that he was “adopting” us. When we were there earlier in the month, he made good on his claim. Loved it.
The service department is real SERVICE. James cares about the customer after the sale.
We have received excellent svce from Alpin Haus for many yrs. All staff are competent and friendly, but none more than LJ. LJ has picked up my trailer for winter storage for several yrs. He's always on time, make hustling a 34 ft trailer around look easy and is a pleasure to deal with. Great sense of humor.
Thanks,
Doug Kundel
Good service. Very attentive to your needs.
Everyone was very professional. They all seem to be very knowledgeable in their jobs. each person we dealt with seem to work well together with the other employees and they all seem to work as a team.
I was very thankful to the customer care service dept for there assistance in the repair of my furnace.
The repairman Blake was professional and understanding of the needs of the repair.
Dave, Kelly and Eric also deserve a big thanks as well.
I bought my camper at the Port Jervis Alpine Haus and was very satisfied on the purchase of my 2021 Cougar.
The best part of all they all work together when it comes to sales or service.
Thank you,
Prompt attention to calls and attention to details of our concerns.
I came for a winterization on my rv. Everyone was very helpful and friendly. I shopped at the store and they were also helpful and friendly.
Service is timely and professional. Done by appointment, Service Advisor is competent and thorough. Technicians are knowledgeable and effect repairs satisfactorily. Comfortable waiting area. Well maintained facility.
Great service and great communication.
Drop off the trailer the other day for winter storage, received the promptly service, easy with no issues.
Great value for their services. They always respond when you call them with a request
Done on time
Always pleasant and helpful never leave there unhappy
Professional and friendly!
I like the personal touch that every single employee gives you. You get a very warm and friendly welcome as soon as you come into the door.
Alpin Haus is very customer service oriented, something that is increasingly hard to find.
Great swrvice
Helpful staff.
Great job closing our pool, prompt, courteous techs. TY
Such a great experience all around, from day one to final walk through
Excellent service and staff
Service is good. Need more help. Takes to long to get things done Hardly used RV this seasons always waiting for it to be fixed
Salesman and service people are very nice and helpful