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Customer Testimonials
Professional, courteous & service oriented. The symptoms were described, addressed & resolved in a timely manner.
I really appreciated that the guys were honest about what I really needed for safety versus what could enhance the performance of my car but wasn't required. I also appreciated that when they missed something at first glance, they didn't waste any time rechecking things and making them right.
I've been to several dealerships in the DFW area and one privately owned car shop that friends recommended. Christian Brothers Automotive outdid all the others, hands down. There's simply no comparison. Keep doing what you're doing. Great service....
Everything.
The professional displayed at front desk.
First name removed took great care to get me a good estimate and provide realistic and accurate time frames for my truck repair. Your pricing was excellent in comparison to similar mechanic shops and right at half of what the dealership was quoting. First name removed also made a great referral for me to a rental car company so I wasn't without a vehicle the day you worked on my pickup.
Professionalism, friendliness, focus to service. The call back to confirm all was good with my vehicle.
I feel like I am a part of a family of skilled mechanics. Everyone really takes care of my car. I am so thankful for James Matchett and Steven Perez, they both are very caring. I love Christian Brothers Automotive!
Very friendly and got right to the problem and solution with my car unlike the first place I took it. Also reasonably priced.
Christian Brothers is ALWAYS very honest about what is wrong with my vehicles. Over the last 13 years that I have been using them, there have been several occasions when they would tell me the repair was not necessary, and on more than one occasion they told me how to do the repair myself to save money. They always look out for the customer rather than taking an opportunity to sell a part or repair. Their honesty is unmatched, and to me.......that is priority number one!!
My daughter had an accident in Dallas, where someone ran her off the road. We got an estimate almost immediately and worked very hard with us to get the insurance co. to pay their required amount. Very positive people... I will now go out of my way to use a Christian Brothers facility whether in the Dallas area or in our hometown of Katy, Tx. Thanks for the wonderful help in working with my daughter. Your philosophy of doing business is one that more companies should copy and utilize. Thanks again! - Dr. Ronald J. Last name removed
Quick service. Very polite and really want to help you.
Very nice customer service. The requested repairs were completed in a timely and professional manner.
Staff is very friendly and patient and they stand behind the quality of their work
Personal service
Honest
Excellent service. Stephen always keeps me informed each step of the way, is considerate of my time and my budget.
Honesty
Explanation of the required repairs and reasonable diagnostic rate
I always feel like a valued customer whenever I take my vehicle to Christian Brothers Automotive. You will always receive a phone call to get an update about the statis of your car.They are honest and straightforward about any issues they notice about your vehicle. Their prices are reasonable and your car will be fixed in a timely manner.
Christian Brothers has fixed both my vehicle and my wife's vehicle on multiple occasions. Their work has always been excellent.
Speedy and good service.
From the moment I called in for a wheel alignment to moment I walk out every body I cam in contact with was Amazing.
They double check their work. Why???? Because the best surprise is no surprise. I mean, Who wants to be in Monroe & have a breakdown? ??
My son was able to get an unscheduled oil change completed on Monday morning and get back to school in Lubbock, not to mention that drain plug was severely stripped too. EXCELLENT CUSTOMER SERVICE!!
Well i was a little skeptical at first. Call it miscommunication but Stephen came through for me and they were the 4th shop i had taken my van too and no one could find the problem. They found it fixed it and had it back the same day.
I was impressed.
Up front prices and quick repairs.
They went above and beyond to get my car done in time for work !
Professional, honest and efficient
The employees were very friendly and accomodating!
Fast and friendly service in a good atmosphere.
I enjoy my visit they took me home and the next day I had my car that was fast to me I will be back