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Guest Testimonials
Very clean, and friendly staff
Our family loves Northwest! The Palladium is a complete nightmare when we go. Snotty kids, as well as employees who look down at customers.
very clean
Very clean. Friendly staff. And beautiful and comfortable seating
Our theater is always clean. The staff is always nice. The seats are super comfy. The snacks are always yummy. We love our Santikos NW 14 theater!
Clean theater, good food, good screen and sound.
Always amazing to go to the Santikos theater. Best theater I’ve gone to.
Loved the popcorn and soda dispensers and the reclining chairs are awesome!
Always enjoyed Santikos. Having a rewards program for loyal patrons just makes it even greater.
Very helpful employees. This has been my first visit back since the February and it encouraged me to keep coming back.
Santikos Northwest is my favorite. I like the small feel as opposed to the huge theaters. Feels homey.
The staff, the food, the theater.
I love the santikos Northwest movie theater, the website is easy to navigate, and I'm excited to go to the theater.I haven't gone anywhere since Covid.
Clean theatres, good concessions, always a great experience!
10
The staff was very friendly and all of the food items were easy to get to, while maintaining a good level of safety.
Very clean
Great price
This was the first visit dying the Pandemic. We felt very safe and received amazing service. I felt very safe. There was plenty of hand sanitizer and Santikos offers gloves to touch soda machines and games. We look forward to going back again soon.
The theater is one of our favorites because the employees are so helpful, kind and knowledgeable. The General Manager, Greg I believe was his name, brought our tater tots over to us personally while we were filling our drinks instead of us getting to our seats and then getting the text message that they were ready. Upon leaving, he made sure to ask us if our food was good. We had 2 slices of pizza that were HUGE, a hot dog with jalapenos, tater tots and drinks. I would like to mention that Daniel who took our order was also very accommodating and kind and helpful in making our selection, etc. These people made us feel as though we were their number one customers. It seemed as though they did this to everyone who came through. This theater is not the closest to our home but it had the best movie times for the show we wanted to see. However, we will continue to return here as we loved the customer service, the comfy comfy recliners and how clean it was. The theater was the cleanest of all the Santikos Theaters we have visited in the last year. We have been going to the movies since they reopened the theaters after the virus shutdown. Blessings and thank you to Northwest!!!!!
Very clean and the staff was great
Excellent service
Clean,, priced and friendly staff
The staff were very friendly and helpful as well as took into consideration of the current COVID pandemic by taking precautions to ensure movie goers were safe by wearing masks, cleaning the theaters, and offering gloves to use the drink and popcorn machines (first time I have seen this anywhere!). I also do like the theater offering limited seating to promote distancing which works well in small groups but when large groups are there it defeats the purpose as large groups will want to sit together thus having some guests closer than intended by the limited seating layout. When I went in a group of 3 it was manageable to sit together and maintain distance from others but a large group of 6 or more had sat close to other guests which did not affect me but it would have bothered me if I was near a large party especially since I would like to enjoy the movie without wearing my mask for the whole movie as well as having a person who may be asymptomatic spreading germs directly behind me. Other than this concern, I love Santikos and appreciate the lengths Santikos goes through to ensure I/we can enjoy the theater experience again.
I just thoroughly enjoy going to the Northwest theatre. I've been going for about 35 yrs. Everyone is friendly and courteous.
The theater was amazing, however due to covid I assume the price have gone up again on Concessions which is expected but the popcorn is always horrible at the Northwest 14 location
Clean and friendly environment.
Everyone was friendly and your complying with the covid 19 by having gloves and sanitizer, making sure everyone is 6feet away.i had a great time over there on Thanksgiving. Keep up the good work .I'll be back soon .
Liked it very much
Very clean theater. Extremely nice employees, that are polite, kind and considerate of customers. And a professional approach to the covid virus. That allows me to feel safe from infection. Plus the sound, screen size and recliner seats makes for an amazing
Experience. Seeing a movie at Santikos Northwest just makes the movie better.