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Guest Testimonials
the ease of not having to stand in line to purchase tickets
seating
Prices and services
Santikos is my favorite theater I left Cinemark to come here 3 years ago and will never go back..
I would definitely recommend this theater to my family and friends.
location and staff
It was clean and the staff was friendly.
The food
Awesome
The people are always very courteous.
Theyre always super courteous and reminding me I have a membership so I can earn points. And anytime I do have some to use, they ask if I'd like to. Got a free large drink last night because of it!
Theaters are always clean, if there are any issues they fix them immediately. Honestly I haven't had a single bad experience at Mayan Palace - it's my go to theater. Especially with my kids.
The price. The service. The seats.
Friendly concession staff. Temperature in theater was great.
Great service! Everything was clean.
Everything. We always go to Santikos.
Friendly staff. Loved my free popcorn coupon and the points I receive.
I love this theater, everyone is great. I take my grandchildren n I feel safe. I always had a good experience wen I buy at the concessions I guess bc I pay over 50 dollars but this last experience wen I took my grandchildren to see experimental the person working at the concessions made me feel I was taking my time. I wasn't I knew exactly what I want he seemed bother. It was early n he was like that I went to see the movie at 11
Service and the comfy chairs
I received an email to address my concerns by the Production Manager. I really did appreciate the free ticket vouchers to make up for the bad experience we had.
It’s clean
Fast greeting friendly customer service. Reserved seating.
Everyone is so nice and welcoming..popcorn was fresh and hot. The place was clean too.
Always a great time, clean, friendly quick service
The seats; there clean, the area around me was clean!
The concession area was messy; not once did I see someone go tidy up the area.
Everything
The person that emailed back,dominique, was very attentive and listened and replied very quickly!
Friendly staff
Friendliness and everyone very respectful
People there are very nice the workers are always smiling And helpful
Always great service
its was awesome until i went to the movie at Mayan on military about 6:30 on July 11,2023. the popcorn was old and the hotdog bread was supper hard. probably sitting all day.