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Guest Testimonials
The employees are well trained and very polite. I love how everyone smiles and always says thank you after interacting. Great job keeping a welcoming and clean establishment. Oh yes, 😆 thank you!
We drive an extra 25 miles out of the way to come to Silverado. The people, service and welcoming attitude along with how clean it is. We also enjoy the popcorn and soda refills.
Cleanliness, prices, freindly and helpful employees
Everyone is friendly
Always get the seats I want, line at concessions are always fast and staff and management are super friendly. I have been going to this theater for over 10 years now and it is best.
The courteous and friendly staff. Not to mention the Santikos awards points.
Everything
Clean and professional service every time.
Theaters are always clean, staff is always friendly, and the perks of membership are great
Facilities are always clean and I like the set up. I'd rather get my own drink then wait in line for that.
I like the reserved seating aspect in combination with advanced online purchase. This is a huge stress relief--no rushing, no lines, no worries about sell outs or seating. Also like the pizzas & beer available at the cafe. This isn't venue specific but I find the Santikos reward program far better than Regals.
Open concessions and friendly staff
I loved that i did not have to stand in line and pay for tickets and i could show my phone with the code to get in. I love that my wait time was nothing
Staff Very friendly& Helpful. Clean facilities.
Only problem kids meal plastic tub with cup holder.
Soo hard to put together for adults much less kids.
Staff tried to help a no avail.;(
Cleanliness of theatre and restrooms
Size, and comfort of seats
Finding a good seat and the movie. However, we had to wait longer than expected at the snack counter. The employee was behind the popcorn doing something, and didn't respond when we called for him.
The overall experience was just great! All employees are helpful and the theatre and restrooms are always clean. No matter what Santikos venue I visit.
Everyone was friendly and theater was clean
the theater was clean, I could choose my seat at the window and the cashier at the concession was fast and friendly.
Seating
the friendly and helpful personnel.
Friendly people, quick service, and a killer app for easy ticket purchase, though I'd rather not pay a fee to buy the tickets
I liked the food selection and seating that you can choose. I do not like how customers drive up and sit in front of the theater in the fire zone NO parking. Also it is difficult to see the show times of the movies through the glass at the ticket sales booth. A marque outside would be more helpful.
I like the friendly customer service and the reserved seating.
Convenient
Close to home, convenient parking and clean theaters
We always enjoy the friendly employees. The theater is clean and the sound is terrific. We don't go anywhere else!
Theatre is comfortable, and there is an arcade to help pass the time before the movie starts.
Easy ticket retrieval.
Good experience. Ads ran long.