What our clients think of us!

A very well run business where the client is extremely well looked after -
Lovely bright clean studio with well maintained equipment
Excellent professional instructors
Every effort to accommodate change of sessions
Thoughtful touches like personal pigeon holes ,tissues , coat hangers ,filtered water and chairs in the changing room

The individual attention, and how the staff are fantastic! I was sad to see Jadye leave! And I think Peppa is wonderful.

Small class size, professionalism and friendliness of staff, clean, great decor.

I find all the staff extremely friendly, helpful and they have extensive knowledge and understanding of the pilates method.

Small class size, individual attention

Beautiful facilities, great challenging classes, and really friendly, encouraging staff.

very professional, you seem to listen to what your customers like. the facilities are stylish and thoughtful, makes for a comfortable environment. Barre classes have made a difference to my body shape, strength and general well being.

however, i would like to see more consistency with having the same instructors and more emphasis on ensuring our technique is correct and to be talked through which muscles we should be feeling etc.

I love all of the classes - barre, reformer and pilates and the instructors, especially Peppa and Megan

regular staff
support
focus on form
encouragement

6 months ago I would have said 10 out of 10 and I often recomended you. But with your recent expansion the standard of service from support has declined and the last couple of people I have recomended have had problems with the service.

-increase range of teachers of barre classes
-weekend afternoon classes
-pricing structure/package to benefit people doing both barre and reformer
-remind teachers of the basics of musical phrasing to ensure workout sets fit the phrase not just the beat

I felt as thought the instructor was yelling/demanding rather than being constructive. i have done xtend barre teacher training and felt like leaving half way through.

The customer focussed skills and reassurance

The small class sizes and individualised attention

Small classes.
Friendly staff.
Good location.

the small class sizes and the intense workout

The 24 hr cancellation policy is sometimes frustrating as there is no exceptions even if you have fallen ill. I understand why you do it as it would be frustrating as a business owner to lose money over last minute cancellations or changes however I think that it should become 12 hrs.

Rachel is a great instructor and the fact that it is very personalised and tailored to all of our individual needs
I also like how there is only maximum 5 people to a class

Its a great work out with friendly instructors who push you to work harder each time. No two classes are the same and I always leave feeling a little sore (good sore).

online booking suitable for me, as my week varied so much can also try booking at short notice and having some luck or being wait listed

The barre classes at hyde park are fantastic. Megan and Clancy are awesome instructors very professional but fun and friendly as well. they work us hard at this class and always mix it up to keep us from getting bored.I would recommend this class to anyone wanting a hard all over body workout.

Good variety of class times, good workout, clean premises.

I like the instructors and the barre class.

Professional - easy to book and change if needed - quality of classes excellent - terrific service and all the girls are lovely

I think they are brilliant! Each instructor I have come into contact with- Clancy (initial assessment), Peppa (pilates) and Megan S (reformer studio) are kind, super knowledgable and made me feel comfortable in what is a very foreign and new type of exercise for me. I love the equipment, the app, everything.

Friendly staff who always listen to the clients needs.

I like the small class sizes and the friendly staff. In particular I have found Rachel very thoughtful in her approach to the exercises she gives... taking into account injury history and my body's reaction to exercises. She is also very detailed with her instruction and explains the technique well. I am able to jog for the first time in ages. I also know Megan through ballet in the past, and think both Rachel and Megan are an asset to your business.

I like the quiet and calming atmosphere created and love my instructor Rachel. I find her very informative, experienced and a lot of fun.

personalised and caring attendance to my needs.

staff, rooms, equipment, professionalism