273 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Well trained and very friendly Instructors.
Great classes where you always feel that you had a hard workout(Barre).
Small classes and not intimidating.
Expertise of instructors, variety of exercises and techniques, ability to achieve/see results, excellent facilities. Rachel and Maria are my pilates instructors - both are equally fantastic and are quickly helping me to reach my goals. They listen and tailor exercises based on my needs. I would highly recommend both of them. Very happy I this year started pilates with Inner Strength.
The small classes and the variety of different exercises keeps the motivation going. Nothing can cause boredom more than repeating the same routine each visit.
The results-the instructors-the music-the atmosphere - EVERTHING ❤️
Small classes, up to date equipment, well trained knowledgable staff... Wonderful
One of the instructors mentioned tailoring a sort of "program" for each client with mini goals along the way. I think that would be a great way for the client to see how they're improving. For e.g. working on a specific area for four weeks
All of the instructors I've had classes with are so lovely and very helpful. They explain things really well, correct me when needed and help push me. I love coming to both the barre and reformer classes.
The class was excellent. Trying to book a class for a few people was a bit more difficult then it should have been. Also I rang to book a the class, was told I can pay online after I received an email. Didn't receive an email, had to ring back to pay. Still don't know how to access my online account.
Personalised, instructors always challenge us to work harder!
The class is very personalised and I really enjoyed the small, intimate class numbers.
Elisa D (Barre) was outstanding and from the fist minute I felt welcomed and excited about doing the class. I think the app is terrific and perfect in planning out the week and workouts. I thoroughly enjoyed the entire professional experience.
Maria is wonderful. Has made me feel so comfortable and am enjoying every moment of her classes
Professional and experienced instructors and the clean facilities and modern decor.
I've sent several emails with no response
I've asked for a refund for a class I couldn't attend because I was injured and still
No response
I spoke to someone on the phone about it who couldn't help me and about the fact that when I'm logged in it doesn't acknowledge the ten classes I've paid for so had to book over the phone. The person on the phone didn't know how to fix the problem.
The instructor in my first class didn't ask if I had any injuries or illnesses and pushed me to do a few exercises so I had to explain through the class that I had injured my thigh and that I had a baby 4 months ago and couldn't do some of the exercises. This was embarrassing for me.
Elisa is really helpful!!! She is an amazing instructor!
Small classes, individual attention by very experienced instructors ensures you are exericsing correctly
The friendliness of the staff and the results you see and feel within a few sessions love the workout!
Small classes and lots of times available
Friendly instructor, convenient location, barre class a lot harder than i thought it would be 😅
Personalised, friendly instructors.
everything
Small class size, excellent instructors, great workout.
The equality of exercise offered and instruction. Friendly, personal and individual attention.
The instructor, Elisa, was very friendly and was able to demonstrate the exercises very effectively. However, I don't think she is used to seeing different body types (eg more muscular and less flexible), and when she gave me a couple of specific postural feedback cues that were impossible for my body, she didn't listen to my (polite!) feedback that it was not possible for me to do what she was suggesting, and kept insisting.
More variation in cues would also be beneficial - counting out the eight repetitions of every single exercise isn't really necessary and becomes difficult to listen to in an hour class! That's just my preference though, some people may really like that.
These are just small things in amongst a great class, that was very challenging and had many other excellent technique corrections and suggestions.
Attentive training from friendly staff
Rachel was lovely. Made us both feel very comfortable. Looking forward to more sessions.
Easy to navigate and very comprehensive website.
Clean and modern facilities.
Instructors are absolutely brilliant, very helpful and attentive during both 1on1 meetings and during classes.
Knowledgable instruction and noticible results
Instructors
Strength
Variations each week so that classes are not always the same. Challenging classes, even for the fittest clients.