Guest Testimonials
The automatic seats are very comfortable and the theater sound was awesome.
Great service, clean, great poocorn!
The food, the great comfortable seating, great deals on food items, and best of all great staff!
For the most part I have nothing but good experiences here. However given that you all use a younger staff there’s been times where employees are somewhat rude. Also times where they aren’t rude but they have absolutely zero personality and made us feel awkward. My 4 year old said hello to one employee and the employee just stared at my son and didn’t even smile. My son then asked why are they mad and why did they ignore me. That’s something that could really be worked on.
Service was good. Place was clean. Minimal wait time 😁
I loved that the theater wasn't crowded and how clean everything was. The food is also good and staff is always friendly.
How the theaters have been upgraded and mostly contactless. At least at Northwest santikos.
The service is always friendly and the theatre is always clean when I’ve been there. I really love the reclining seats as well.
It's a fantastic theater with top notch technology, plenty of parking, great food options, a bowling alley, and even a bar area! What's not to like?!
Seating
Friendly people, nice theater, very very comfortable.
GOOD CUTOMER SERVICE
FRIENDLY AND LNWLEGABLE EMPLOYEES!!!
Easy to get our tickets and concessions
There is no other Movie Theater like the Palladium. From the special tremendous as soon as you come in the doors, food court bar , cleanest bathrooms and especially fantastic services!
Don’t forget the contactable seats!!
Casa Blanca is very clean. Had a really good time woth the family.
Clean and comfortable
Location, clean and top movies
Loved the IMAX experience.
Service and comfort
It’s cleanness everywhere you look. That’s including the restrooms. The leaning back seats, to make you get comfortable from beginning to end of movie. You’re friendly staff.
Comfy seating.
Running out of hot dogs and pretzles as 1130am seems like poor planning, although we only had to wait 10 minutes for it. Otherwise, great as usual.
Great food, friendly staff, comfy seats!!!
Needed to switch our tickets from a 10:15 pm to 9:15 pm show on a Friday night, but the attendance at the cashier was so kind and helpful and with no problem switch our movie. My husband and I had not been to your theater in years. It was a great experience and loved all the changes that have been made. Although we live by crossroads and super close to Northwest theatre, we both agreed to visit your theatre again.
Hello - I am trying to see if we can book a meeting room for 14 people on June 14th for a group of HEB managers. I have emailed but haven't heard back so I'm trying this way. Can you please let me know.
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Phone number removed
Thanks!
Our group booked a private screening of Top Gun Maverick on Monday May 30th in theater 14. Your staff was awesome particularly Diontae (hopefully I spelled his name correctly). The experience was a first for all of us and because of the service we received we will definitely be regulars. Please extend our gratitude to Diontae and the rest of your staff.
Wonderful place!!!
Casa Blanca is always very clean, from the bathrooms to the actual seats or floors in the theatres. The staff is friendly.
I love the seats, unlimited popcorn, and unlimited drinks. The only thing I can really complain about is the bathrooms being all the way in the back. I wish they would make bathrooms at the front of the theater since most of the time we go we are in the theaters at the front. It would be more convenient so we don't miss much of the movie.
Hi,
We are booked for the 15th for the bring your blu ray experience and would like to know if it can do 4k?
Thank you!