Guest Testimonials
Love the service they provide. Everything is kept clean and it’s very evident that team work is part of the training program.
Keep up the great work
Always great to go to a movie theater where they have recliners! And the food is good! My only feedback is can we please have food delivery. Even if they charge you a dollar I think everyone would love this feature instead of having to go out the movie to get what we order!!!
Easy to buy tickets very comfortable seating. Love the recliners! Like the snacks. Friendly helpful staff
Great movie experience
Games and theater.
The thing I did not like was the cold stale popcorn
Is very close by to get the popcorn and drinks.
Love going to Santikos, wish there was more they could do about talkers and texters.
Everything!
Fast friendly service
When I used my loyalty card I realized that you had my old email address Email address removed This address was hacked and my new address is just Email address removed
The manager was a terrific help and tried to change the name on the computer and could not.
Can you please advise me how to go about this? I cannot sign into the old account.
Do I need to create a new account? will I lose my points?
The theater was great. Good visuals and sound. The theater staff were friendly and helpful.
Good Theater. Go to all my movies here.
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Comfortable sitting
Everything was very efficient and the seats were clean. It didn't take long to order food and it tasted great too!
The ease of everything:
purchasing tickets--minimal wait time and the clerk was very friendly
getting seats we wanted
buying snacks-also minimal wait time and the clerk was also very friendly. He even answered questions about your new reward program.
It was overall a very good experience.
Very clean, very comfortable, and very pleasant. theater was first class
I like the recliners and the drink and food options beyond the usual fare.
Clean facility and friendly staff!
Great customer service
Great food
Great ambiance
Best theater around. Best member services, best screens, best sound, best popcorn, best seats. Unrivaled, will never see a movie anywhere other than palladium ever.
The staff was friendly and helpful, no issues what so ever.
This was my first time at Westlakes since Santikos bought it. I was extremely happy with my experience. The remodel from Alamo Drafthouse was amazing; clean floors, new bathrooms, excellent concessions, friendly staff, great sound and picture.
I chose this theater over Casa Blanca due to every theater having reclining seats. This will be my first choice from now on.
I loved the popcorn dispenser, drink machine, and QR code-enabled food dispenser. These made my experience exceptional. I shared the philly cheese steak with my wife, and it was expensive ($14) but enough to share. Next time we'll try the Supreme pizza.
TOP GUN had an excellent picture and sound.
I will be telling all my friends and relatives to begin using this theater instead of Casa Blanca.
Great theater
Seats are comfortable. The Chips in my nachos were not good and the concessions person got me some new ones.
Everything is always good the food is fresh n hot and I like the layout of the theater and the bar n bowling add a nice touch
Nice clean theatre without any technical issues.
Everything. Santikos is the only one doing it right.
Clean, nice environment. Had a great time