Member Testimonials
fun place to work out with good equipment.
Everything i need!! Always hassle free. Always clean!!
Has everything I could need
No stress
It’s a welcoming atmosphere. No matter what your fitness level, all staff is friendly and supportive
The quality and quantity of the equipment.
The Mens locker room could be bigger, seems there would be plenty of room to expand if space was taken from the Cross-Fit area. The area where the lockers are is far too small, maybe place some additional lockers in the shower area for those who plan on showering.
Clean and bright
It's convenient and clean.
Excellent
Amazing staff and great variety of fitness options.
I love everything so far!
How the equipment is set up easily for my workout routine. Staff is always ready to help out with any needs. The facility is very clean.
Nice staff, good equipment for lifting weights without having to use free weights (technogym etc...), and lots of space.
The staff and personal trainers are respectful, professional, and kind.
Hello Lakhena,
Thank you for taking the time to rate your experience at Club 24! My name is Serine and I am the General Manager of Club 24 in New Milford. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10! I’m so happy that you are enjoying your time spent at the club. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!
Thank you and I hope to see you in the gym soon!!
Serine Canfield
General Manager
There have been a lot of improvements since I was last a member. Everything seems to be fine since I have re-joined. I love the classes and how friendly the people are!
satisfied, it's maintain the cleanliness
Love it ! But frustrated the daycare isn’t open. The summit daycare is open. Daycares have stayed open the entire pandemic without a spread. The daycare being closed means I can’t really use my membership the way I want to be using it
Group exercise class and childcare.
Great place, great facilities, have almost every kind of equipment (and shower, sauna, etc) you could imagine. Great location too!
It helps me lose the. Pounds that need to be happy
I really like the workers and equipment and the hours much better workers and gym in general then lifetime
I love to go to Powerhouse Gym. I really missed it for about 8 months. The gym does everything
for you. They are courteous and friendly. Without a doubt, I would recommend this gym to every one. Basically, good job! Kudo's to all who are employee there!
Friendliness and cleanliness. It’s not very crowded. Being able to work out 24/7. Having all the equipment a person would ever need.
Helpful staff.
Equipment, staff and Cleanliness- spray bottles everywhere to ensure people are cleaning the machines. Just need to make sure there are paper towels- most times one of the 2 are empty.
Hi Lia,
Thank you for reaching out and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I see you rated us a 9 out of 10! I'm glad to hear you your happy with our staff and cleanliness as we do pride ourselves on that! We will absolutely pay more attention to the paper towels to ensure they are never jammed and always full! Please know I am always available if you have any other suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with them and if they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!
James Gonzalez
General Manager
Everything
Great staff and very clean and safe!
It's convenient and the diverse amount of equipment that is offered accommodates my work out plans.
You have all the right equipment, in great shape, keep it sanitized, run it professionally and have a friendly staff to talk with.
Clean faculty and spacious
There is something for everyone