Member Testimonials
Gorgeous building and facilities that are well maintained. The only downside for me is not being able to bring a guest.
I want to start by saying that I love Fitness Factory Rockaway! This gym has become my second home and overall I am extremely satisfied. In the area for improvement for sure we need new modern water fountains please!!, this is essential. The cleanliness of the gym has improved in the past 3-4 weeks including the bathrooms. The staff is very friendly and always willing to help, especially Carl !! A Very attentive staff member and is always happy, and that feels great !. Julian the manager as well he has helped solve any membership conflict I have had. It is always great to see the staff racking the weights, especially the guy trainer (sorry for not knowing his name) but great motivation to see him upkeep the gym and organize equipment! Great job! When it comes to the daycare, it needs attention please, it would be amazing if it could be more clean, the smell please and that’s it. Overall keep up the great work guys! You work at an awesome place where you may honestly not know what people are going through, thank you for being great to us.
Awesome staff and clean facility! 10/10 :)
Even when it’s busy I never have a problem doing the things I want it plan to do for lifting or cardio. It’s also not inundated with tripods and ppl making vids. I hate that. Absolutely hate it. It’s one reason I left Crunch (that and locks getting broken into, equipment being stolen, equipment breaking and taking months to get fixed, and so much more!). The people at FF are there to work out. Not act like the gym is their personal studio, or mill around taking over a bench or a rack for literal hours, or treat it like the club before the club flirting and hanging out on a single machine or bench just talking with friends and maybe doing a few reps a set for the hour they’re there. The staff at FF are friendly and attentive. The facility is wonderfully clean and well kept. It’s a bit farther but it’s so worth it. The gym is my serenity again! Thank you!
Friendly staff
Clean
it is a very clean gym, and the staff have all been so wonderful!
Did the kickstart with Josh and he was phenomenal!
Very happy staff very good lookers and bathroom very clean
Everything
Close to work, convenient, a good fit for my needs
Group exercise classes
great place
Every think is ok.
Lots of great instructors!!!
Staff is very friendly and helpful. Pretty good job at cleaning as well.
Incredible job and customer service. Mary was so patient about helping me and instructing me. She even videotaped me doing the exercises so that I could have the information on hand. She also answered all my questions and was very knowledgeable about everything. Thank you!
Affordable prices and a good amount of machines!
Most gyms have adequate equipment but I particularly like the staff at Metro.
Great gym! Wifi needs improvement
I love Fitness Factory, everyone is so nice and it is very clean.
Theresa
The gym is right next to my house. The people are very nice the equipment is getting updated. I know it takes time to get new equipment and everything. But over all the gym is a good place.
Nice and clean gym. Staff is great. Equipments could possibly be upgraded but no complaints - for ex mats
I love group exercise and absolutely love Katie, Meredith. and Jackie
Their commitment to class members is obvious in their attention to detail in form in body bump, enthusiasm and intensity in step and combat
The Peak for me is the best possible workout
I’m blessed
Cleanliness and diversity in machines. I also love the women’s area and that there’s a spa , women’s area , and kid’s care.
This was my first time at this location. I really like it there. It's better than my main location.
Great group classes
Deedee is amazing! Love coming to her classes:)
Everything
The equipment is great. The gym is always clean. The classes are fun and effective.
Cleanliness, and sauna
Clean, inexpensive, and family oriented🕊