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based on 3573 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The inspector was friendly, professional, and also provided us with good actions to improve our house.
Alex était très professionnel avec une connaissance profonde de son métier.
Alex a été très professionnel et est honnête Il nous explique tout en détail et offert des solutions. Il connaît très bien son métier. Très satisfaits et on définitivement recommande cette compagnie et Alex
Aiden was prompt, professional, informative and quick to get the reports back to us
Great Insepciton, I never received the home maintenance app invitation in my email though as promised.
Linda, the rep that came out was very friendly, professional and respectful. She answered all my questions efficiently and was all around great to deal with
Our inspector was very knowledgeable and friendly. Thank you.
Office staff was friendly and easy to book inspections.
Site inspector was courteous and explained inspection and process so was easy to understand.
Inspector showed up both times exact time as scheduled.
Very professional start to finish.
Professionalism and follow up
Thorough & professional
The inspector was on time, friendly, informative and thorough. He listened intently to my questions.
The inspector and owner were proactive and friendly. It was easy to get my questions answered and helped me understand the process. My home was a challenge and they spent extra time to analyze each condition and it made a difference. I appreciate they went the extra mile
More information on what they are doing
My technician was great, good communication, they were very knowledgeable and considerate.
Very well informed, made me feel comfortable that he did a good job. Would recommend to any one wanting to know what they are buying.
We were disappointed that we were not informed that the driveway, roof and deck would not be inspected if they had snow on them. We would have preferred to schedule on a different day, or we would have removed the snow ourself on the driveway and deck if we had been notified of this before the inspection. No one explained this to us and then we get a full priced report telling us these items were not included in the inspection. We were then asked to pay an additional $50.00 to go back and check the roof. Other than that everything looked good. We just recommend explaining the above to the buyer before the inspection.
It was thorough and easy to understand. There was also an ease of booking the appointment.
They were extremely thorough, they saw minor details that we haven’t even noticed before they sent the inspection file. I would 100% recommend them to everybody!
Service was and seamless, friendly.
Service was first efficient and super friendly. Individual who came to her home was incredibly pleasant and respectful. Everything was on time and the lady on the phone the day in advance you called with the reminder was just as pleasant and respectful. Excellent service!
Very thorough, explains to client very well without alarming them
We found Steve Sugar to be knowledgeable pleasant and well experienced. He was quick to answer questions and provided additional suggestions .
Thanks.
I found your staff to be knowledgable and professional. The inspector showed up on time and was well organized. She answered all our questions fully and completely. I would be happy to recommend them.
Great service, knowledgeable and professional.
Quick, efficient and very professional. Great insight offered and open offer to us to any future inquiries or concerns
The inspector was on time, professional, thorough and courteous. Both the pre and the post EnerGuide evaluations were done with no issues. I had my related documents within a few days and all my phone calls were returned and questions answered. The cost for the inspections was certainly reasonable. Well done. I would recommend this company for this service.
Always very professional, on-time, and great with clients. They go the extra mile to make sure the buyers are educated about the home they are purchasing.
Fast, efficient and friendly
Very throughly inspected would recommend without a doubt!!!
Notre inspecteur était très aimable. Il savait de quoi il parlait et prenait bien le temps de l'expliquer. On a beaucoup aimé notre expérience.