based on 6957 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Timelyness and follow up
Men came over and assessed, but I never received my quote. Called weeks later, still never received the quote.
Although te work hasn't started yet, so far, I am extremely pleased with Howard's inter action. he has kept me in th eloop as to where we are with the status of our job. More to follow.
We had Jeff Fortuna sell as a patio door, picture window and double hung window back in 1995. How amazing as we just had him give us a new quote for a replacement patio door. Having a salesman still with a company after all those years speaks well of the company and how it treats its employees. And, the quote given was over $1000 less than a competitor. Quality is of installation in 1995 was fabulous. We are now replacing our aluminum siding and thought a new door would be a good idea. Glad to have Woodland and Jeff back.
I don’t know yet. Just getting started with you.
Matt Christopher has been patient and helpful. So far, arranging this project for my 83 yo mom couldn’t have gone smoother. If the work is as good as the customer care, I will certainly consider Beltway Builders for future projects at my home.
GREAT JOB
Sorry, I could not keep my appointment with you because of an emergency visit to the hospital that day. Please contact me again to make an appointment to look at the room I have that needs painting to give me an estimate. I need this room painted within the next two to three weeks.
Thanks,
Name removed
117 Cherry Valley Rd.
Reisterstown, MD 21136
Phone number removed
Unfortunately we are still waiting to approve a design for the sunroom. We will still have to wait on permits to be approved. We are anxious for a start date. Unfortunately too we are paying for something that hasn’t been started.
Mr. Glen was on time/punctual and solution given to solve water problem in basement.
I appreciated the serviceman coming out and reviewing my home needs. I was able to get a better quote from another company.
Friendly attitude and professionalism
Even though I asked three times, I couldn't get a response to my question
26 week lead time.
I like the knowledge and expertise on getting my driveway and front patio done just a little bit too much money
We will contacting you about the deck next week
already explained why in a text. stop bothering me.
The representative was very personable, and knowledgeable. Unfortunately, the price quoted is far too high for the work we are requesting.
Excellent customer service
1 hours worth of work for 2 men......$750. Insane
Greedy ..Try again for another suckered it's not me.
Representative prompt and very helpful in planning project.
They were prompt in responding to my request for an estimate.
Decisive action
I am so grateful to Dave. He helped us make the best choice for our situation. I would always call on this company if/when I need their services.
All the products you represent are excellent and of superior quality.
Unfortunately, at this time in our lives, the prices are beyond our budget.
Thank you for your offer.
R.W. Last name removed
Never received estimate after coming out to house. Sent emails. No response
Friendly Staff
The free estimate provided a detailed description of the scope of work, including procedure, materials, labor and estimated date of completion.
Still studying it.
Professional and quality Craftsmanship.