based on 2601 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Hairstylist today was very curt and not friendly. She was very heavy handed when using the clippers on the neck and at times it hurt.
The stylists, products and services are superior!
I come to the Goldenwest location because Ashley always does a great job and she's good people. I really like the relaxing environment and I feel safe, too. Haircut plus a MVP is a bargin.
Stylists are always helpful and friendly! Kim did a great job and I always appreciate how friendly she is!
Hairdresser did a great job. I just dont talk to anyone about my hair or where I get it cut.
being able to make appointments on-line with a stylist.
Nice haircut, fair price,, friendly staff, sports, and the mobile app to put name on waitlist and wait-times.
Felt very relaxed, didn’t feel rushed. Love the whole check-in and app.
No waiting. Fast and efficient service.
Quick, easy, and very friendly
Sandra (Huntington Beach Edinger Ave store) has a fantastic personality and gives the BEST haircut ever (per my wife and me). I am 60 yrs old and have had many of them.
Sandra is awesome and a reason why I will only go to the Golden West store
Ashley is the best around as always! Always takes her time to do it right and keeps me looking my best!
Great customer service, staff is always friendly. Products are all very well priced
Went on Saturday afternoon Hair gotten long since closures. And I needed a haircut. Met with Erika and she did a great job cutting my hair! It's always a great experience at the HB Goldenwest location. Thanks, Erika!
Sondra and Ashley are top notch and an asset to your company.
Didn’t really care for the vibe, the haircut was mediocre
Very friendly and professional staff... great haircut... feeling very safe with the protocols during the pandemic!!!
App fairly easy to use. Consistency between haircutters but can choose stylist on app. Fairly priced and stores kept clean.
Excellent !!!
Hair stylist was great. Shop was clean. But I cannot stand the check in policy. I like to roll in when convenient and get a cut without filling out forms and going on line. I don't need a reservation. Been going to other barbers
Ashley is great
Ashley is always the best.
Great value for the MVP experience with an always great haircut and staff
The appointment feature
Friendly service and good haircut.
I loved my hair stylist! Donna is absolutely the best, great service and was super satisfied with my haircut! will returning soon!
No wait and amazing hair cut!
They’re great!
It’s a great environment. The service is great. Being able to select your stylus and check in remotely is the best part. I really have to wait more than a few minutes.