3432 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
This was one of the worst haircuts I have ever had. Prior to the start of the cut I took the time to explain, in detail, how I wanted my hair cut and how much to take off. The cut was not even in many places and way too short on the sides with nothing left to comb, as requested prior to the start of the cut. There was a spot where the hair was flipping up and the ends were sticking up in the air. When I remarked about the area in question, the stylist asked me what I wanted to do to correct the problem and if I wanted more hair to be cut. I was the customer not the stylist the expertise is with her and not me, the customer. A very bad experience and I will not be back. JUST TERRIBLE!!!!
My haircut didn't turn out well. Improve Your hiring process.
love the haircut and service and the tea tree leave in conditioner was great.
Mia was awesome. Very nice and best hair cut I've gotten in a looong time.
I found it interesting that the staff could not only cut hair but they could also talk sports.
My haircut was not straight at all.... The woman doing it did a absolutely crappy job. Had to have my daughter fix it. Very unsatisfied.
when drumming up business @ my work everyone received the vip I went in I got just a haircut none of the vip services like my coworkers
I didn't like my hair cut. The lady that cut my hair was not Kim. From now own she is the only one I want to cut my hair.
Kristyn10 cut my sons hair. She was friendly and do very good job. Also we had no wait. Perfect!
Everything!
Kim did a great haircut and has a good personality.
Convenient location, clean store, friendly staff.
Very nice people did a good job with my hair
I like the atmosphere and staff is great.
Hairdresser was very professional.
great staff
I got someone who was terrible this time. She gave me the expensive cut without asking me what I wanted. And she was clueless how to cut hair also and took forever.
Kristin is great.
Convenient and ease of getting a haircut. The haircut was very good
Hair cut is the way I like it.
Very poor haircut. Had large painful scrape marks on back of my neck that evening and the next day. They must have been from the way she used the clippers on my neck hair. Halfway through haircut another stylist (Christina) had to step in and show my stylist how the properly complete the cut. I didn't get my stylist's name, but she said she was down in Tampa from Tennessee. Basically all she talked about was moving back. Again, very poor haircut. Probably one of my worst ever!
After my haircut the manager stated I should get some hair products from you, and thge selling feature was a free haircut that she was quick to point out. Months later right before I came in for my haircut I grabbed the coupon and then noticed that there was a free haircut, but only for new clients. I felt that she was dishonest when it came to the sale.
Was given to someone that doesn't know how to fade someone else had to finish my hair and power went out in middle and I had to finish in the lobby in front of everyone and nobody offered anything to make up for it
enjoyed the service of the stylists and was very pleased with my haircut. She would cut a little at the time and check with me to see if I wanted to have it cut shorter
Well taken care, I enjoyed the good care I was in.
the service and haircut was great. However the price can be somewhat prohibitive for those retired on a budget.
Assuming I wanted an upgraded (more expensive) haircut without asking.
I found the overall experience very professional and by shampooing after the haircut I was left with no hairs in my collar. This is the first haircut I have ever had with that result. I could continue on without a shirt change, priceless! I will be a customer from now on.