based on 537 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Attentiveness, reasonable goal setting, accountability, collegial atmosphere and professionalism!
Everyone is great to work with.
I like the convenience of working out remotely. I hope at some point to go back into the gym and I realize that most of the clients have returned to FT, but I'm most comfortable doing it at home and find that even with my limited equipment I can still have a great workout! Even in the middle of a snow storm!
The best staff. They really care about you reaching your goals. Life changing.
FT is the place to go for true personal one on one training. JD and his team take pride in putting together the perfect individualized plan for each client. Whether your goal is to lose weight, gain muscle or just improve your overall health, FT has a program designed just for you.
Personalized fitness program
Great, educated trainers who listen
Facility was nice, clean, great equipment.
Personalized programs from educated, caring instructors. Tailored for your goals, adjusted based on your progress, and constant motivation to reach those goals. Best place around for one on one training or small group sessions. I won’t go anywhere else.
Professional training, never leave without feeling I’ve gotten a good workout. I have a lot of joint and replacement issues and the trainers there always are sensitive to my needs but also work to help me overcome limits I’ve decided for myself, and I’m often surprised that I’ve been wrong!
Joe Bruno's personal attention and detailed workouts make me look forward to working out. It's really what separates the good trainers from the great trainers.
Professional, efficient, courteous at all times, patient and fun interpersonal connections.
The staff is very friendly, thoughtful, and helpful every time I exercise! It’s a pleasure going to work out now instead of the typical workout dread.
Great professional customer service.
The trainers seem to truly care about your progress. Though I'm doing my work outs virtually at the moment, they watch to make sure that I am using proper form. I love working with them. Even when I gripe and grumble about the contortions that they're putting me in (I'm no spring chicken), they're very good-natured and have my best interest at heart.
Sometimes I think that they know my body's abilities better than I do.
Friendly, professional, personal, individual, clean, great results. Thank you!
Friendly personal staff
Workouts have a lot of variety and are tailored to meet my specific needs
Trainers push me to improve
Individual attention and training designed for my specific goals. Flexible schedule, too!
Thank you!
All the trainers are very professional and motivational and fun to be around.
The ever changing workout is my favorite. We don’t redo the same exercises every week.
Personalization
This is not new. Having been a client when I lived in Northampton and again during this pandemic, I have found FT to be exactly what I needed. As I age, balance, strength, posture and overall fitness is vital to movement and just daily function. I have found with various goals, the trainers have not only given training/exercises but they are knowledgeable about the overall system and how to curb muscle memory and even injury through alignment and working with my individual abilities. I wasn't sure how this would work remotely but it does, even with grandchildren hanging onto my leg wanting something!
Great down to earth trainers. Really know how to make people feel comfortable and confident.
The personalized treatment.
Privacy. Trainer is prepared for each day’s workout planned to meet my specific goals. So nice to have someone else adjust the weights without waiting.
My trainer Steve Johnson is great
I was delighted to have my first virtual session during this quarter. I had resisted the virtual option due to concerns about my older technology set-up and limited space at home. But a workout with Clayton was surprisingly challenging using what I had available. While I still strongly prefer the in-studio option, it will be great to have virtual sessions again.
The trainers are well trained, professional and personable. The services are customized and sensitive to individual needs related to past or current injuries.
I'm not disappointed--but a gym or personal trainer is a personal decision. It depends on location and finances...if those two are in sync--I would recommend. If they are not--I would not recommend. Most of my family and friends could not afford Fitness Together.
i am in the best shape in my 60's because of the trainers
like service and trainers.
J
The 45 minute duration. Knowledgeable trainers.