The professionalism, knowledge, and consideration shown by the workers. Oscar Sanchez is superb - He let me know what was being done every step of the way. He adjusted the containment area with zippers on both sides, so that I could pass through to gain access to the garage and to the upstairs apartment. He moved my dryer back so that I could use it until the repairs are completed.
excellent plans and timelines for completion
Their prompt response.
MIke Germain, Brian Gunn and Anita DePooter and her team of girls were kind and respectable during a very unique and delicate situation this past Spring. When unexpected issues arose they did their best to address it quickly and resolve it.
The staff,their care and concern for our welfare. The quality of the tradesman who did the repairs. Events like this while few and hopefully FAR between are stressful especially to two seniors. We felt very well taken care of by your staff and when the job was completed expressed our thanks but did mention we hoped not toavail the services again.If the need occurred we definitely would request Servicemaster!
were very good about working me because I was In another state
The service was efficient and all of the staff we interacted with were very friendly and understanding. I felt the service we received was second to none. I would strongly recommend service master to anyone that needed their services.
I appreciate the way Oscar always arrived on time and gave us prompt attention when ever we called. He and his crew were great and efficient.
Excellent service very polite very helpful just an overall good experience
EVERYTHING HAS BEEN GOING NICELY...AS WELL AS EXPECTED WHEN RESTORING IS NEEDED.
They were very nice and prompt.
Prompt response, very courteous person did an assessment that was both thorough and saved me a lot of money.
The gentlemen that came to my house were very polite and professional. I would highly recommend using this company!
Representatives were at all times respectful of us as well as our property. We were overwhelmed with the scope of repair and crushed that the incident was the result of our own carelessness. They were kind, thorough in their explanation of the process to get us to the point of repairs, and knowledgeable of the insurance process involved. We also appreciated their quick response initially, as well as with follow-up concerns. I would not hesitate to call ServiceMaster in the future, recommend them to friends and family and most definitely rate them with 5+ stars. Thank you Tim, John & Jose!!
Very professional; quick response and follow up; always arrived at the time they said they would.
Courteous and kind to the situation at hand, Very quick response time, Knowledgeable staff, attention to detail, staff kept informed of what was to happen and why, and followed up afterwards to make sure it was done satisfactory.
Fast, knowledgeable and thorough!
Representative very polite and professional. Sent over contractor to provide quote to insurance adjuster. He sent quote to insurance adjuster very quickly. He followed up with me to advise and provide update. Thanks. Would recommend to others.
ServiceMaster handled our issues in a fast and timely manner. The office staff constantly assured my wife and myself that everything was going to be OK and they would handle anything that we needed and that they did. They took hold of our disaster and turned it into there emergency. That in it self put my family at easy. Thank you ServiceMaster for proving exceptional and professional SERVICE!!!!