based on 164 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good brands and good service (UWS)
This was my first time coming here. I stopped in very quickly knowing exactly what shoe I needed for my mom for Mother's day. Malcolm was so kind and we had a lovely conversation about our shared love of football and Chelsea FC. I will definitely come back to get a pair of new shoes for myself and would recommend this shop to others.
Steve was courteous and fast, I got the perfect pair of workout shoes for me!
Honestly the staff knowledge of the shoes for my needs was the best part. Al was a great help in me getting my new pair of walking shoes.
Steve, the associate who helped me was very kind, helpful, and knowledgeable. He made me feel welcomed and informed throughout the whole experience.
Helpful staff, knowledgeable. Good variety of shoes
Everybody is so friendly and knowledgeable.
I like the personal attention and how staff listen to what you have to say
The service was the best.
Costumer service.
Very knowledgeable and friendly. Love the return policy. Can't tell if shoes fit right until you really wear them.
Great service. Got just what I needed. Fyn did a great job footing me to the right running shoe.
Excellent, fast service. Friendly people.
Everything / everyone excellent!
I’ll always buy from you.
At my age I don’t talk sneakers ..😊
Very knowledgeable
Great products and warm friendly service
Great products. Knowledgeable staff gives good personal recommendations. Specialized scanner to better match the right shoe for my foot.
The employee was very knowledgeable and helpful.
Fit process
The staff is so knowledgeable about all available products. They are kind and helpful without being pushy!
Ariana Bilderback at the Brentwood store was absolutely wonderful and she helped me purchase some Hoka shoes that are great. Ariana is an asset to Feet Fleet. Highly recommend!
The associate that I worked with, (I believe his name was David), was absolutely amazing. He helped my husband and I find the right shoes for us. Totally will shop there again
Very knowledgable with different shoe wear and function. Listedned to what my needs were and patient with finding the best fit & function
Shopping at Fleet Feet is always a pleasure. The fitters ask great questions about your running/walking to help select the right shoe. I also have never felt rushed to select a pair. There is no hard sell and if you choose not to buy that day, it's no problem. They also have different training programs and weekly runs/walks.
Sales listen to what customers need and recommend good products.
I love the fact that your employees are so knowledgeable and great personalities
Customer service was excellent in helping select a shoe. You also have a broad selection from which to choose.
Top of the line with knowledgeable staff
The shoes Caden selected are absolutely amazing. My arches and feet no longer hurt. I get through my boot camp classes with no sore feet.
Fleet Feet product is the best I have purchased and the service is outstanding.