Customer Testimonials
Ability to procure specialty metals.
Customer service.
Now, if the prices were a bit lower, that would be ok, too.
Friendly Knowledgeable Staff, the genuinely want to help you succeeded..
Instant quotation system. The service is exceptional and fast. Very helpful.
Y'all were Great . A lot of Help .
Cut to size availability.
Low wait time.
Can go in the back and view different metal material.
I don't have a lot of need for metal work to be done but after my first experience here, I will definitely be back whenever a need comes up. The were very quick to respond with questions, provides quotes and complete the project. Could not recommend them enough!
Easy to work with over the phone, very polite and had my order put together quickly. In person the mannerism matched the phone call . I will be using them for all my metal supply needs .
excellent to work with
Easy to order, kept me informed, completed in 2 business days and were great going over the order at pickup.
We are happy to have your services in our area.
Fast & Friendly service.Metal was as ordered.
Great service, product was perfect
Convenience, fair pricing.
When I described what I needed, I was provided the exact piece of metal I needed. I felt the price was very reasonable.
I had an unusual order that was difficult for me to specify. You were all very helpful and patient. The final order was delivered on time, and it fit my file cabinet perfectly
Very nice, good price will purchase from them again
Great service
I have been to the Charleston SC branch several times and there is a great team in place that is willing to do what it takes to make the sale pleasant and keep you happy.
Thank you!
Holly was so helpful in finding some really nice stainless steel pipe for building the stair railing in our new home. They took the time to show us some samples and were extremely fast with providing us a bid. Their sister store had the product on hand so it was available very quickly.
Called their office in the afternoon and was able to pick up the metal I needed the next day. Very friendly, and helpful people.
The aluminum I bought was just what I need to complete the cowling for me airplane at a lower cost where I was buying it before. My other supplier wouldn't sell to me as I was only buying small quantities at a time even though I was driving forty five miles to get what I needed.
I will be buying from these nice folks again.
Thanks for the help
Larry
Thank you for your help.
My order was perfect.
Custom ordered some cut aluminum angle with large holes punched in them. Holes were not punched uniformly. Called them late in the afternoon with my complaint, and perfect replacement pieces were delivered early the next day. Great customer service is too rare these days! Mistakes occasionally happen, but how they reacted impressed me. This was less than a $200 order. These guys care about all of their customers!
My piece of metal was packed better than I could have hoped for in order for it to not be damaged during shipping.
We were pleased with the prompt service.
You have a wide range of services but what I like most about you is when I called for a quote not knowing my options as far as steel quality (Hot versus cold rolled) you provided that option for both on my quote which helped me learn about the difference between the two and gave me a better product to make a better decision with.
Also, it was wonderful dealing with a company that had my product cut and ready to go within the same minute I walked through the door. Both employees I encountered were very polite. If I need anything I will be back.
Your employees are knowledgeable and friendly.
The people that are their are exceptional and cater to you and your needed materials and have a great price on their products and don't forget to check out their mill end stock room for great grabs on top tier materials!!
Your staff was very helpful and friendly. Service was fantastic and the pieces of aluminum sheet I had ordered were already waiting for me when I arrived. Prices are fair and you had in inventory what I needed. It may not be part of your business model, but it would be fantastic it you offered some fabrication services in the future. I don't have a welder so it would be great if I could not only purchase the materials for a project, but have it welded together too. Even if you don't wish to do in-house fabrication and welding if you could partner with a local shop that would be willing to offer those services at a discounted rate that would be appreciated. For years I've purchased metals from a source in the Midwest but its great having a local source now available. I will definitely be referring you to other friends that enjoy designing and building projects like I do. I look forward seeing you on my next project. Thanks Rich Last name removed
They went out of there way for me both times I placed an order.
Huge inventory. Very fast turnaround on cut to order pieces. Great prices. The absolute best customer service anywhere! 👍