Customer Testimonials
delivery
price
accuracy
Everything!
Metal Supermarkets in London Ontario have been a great help to DuraCap International Incorporated for years. The personnel at that facility are extremely accommodating in finding the perfect material solution for our maintenance and machine repair requirements. We trust them to either have the material in stock or order immediately - otherwise they have recommended other possible sources if they cannot help. In the event we are unable to enter the store due to - for example CV 19 concerns - they find ways to understand what you need and still have that material available for remote takeout. Very good crew of individuals working there.
Easy to order and pick up product. Friendly service as well.
good quality products and great customer service. They are able to help and have your items ready on short notice.
Quick response, friendly staff and product availabilty
Quick service
I like the fact that we can order pretty much anything and have it cut to the dimensions that work best for us no matter how large or small the order is. You don't get that kind of service just any where.
Richmond Metal Supermarket and, more specifically, Brandon, never lets me down. I get good advice and good service. I'm usually able to get what I need the same day as I order it. That reliability keeps my shop producing.
Colin Farrell
Cube Millwork
First time buyer here...just a hobbyist. I ordered a block of brass to pick up locally in Calgary. I quickly received an email that the Calgary store was out of stock of what I had ordered and they shipped it from another location to my home, free of charge. Very good experience.
Ive been buying metal here for years and the staff are always friendly and knowledgable, even on busy days they are able to squeeze in my smaller orders.
The staff that took my order is always polite, helpful and informative. The staff that brought my order to the back was friendly and courteous.
The staff is great, they will go to unbelievable lengths to find you what you need. The best service I have encountered during my business career. I can not recommend them highly enough.
Daniel Jenkins
Business owner
Easy to deal with, only thing that sucks is you never can answer the phone!!!!!!
I can order what I need and get the same day with no hassle.
Great pricing and Quick delivery. Excellent and Friendly Customer Service.
Always helpful and lots of variety of metals.
Quick and easy pickup.
Great people, huge variety of materials and sizes, easy to deal with
Very easy to get any metal supplies. Amazing selection.
Very knowledgeable and helpful staff, Gave options for materials substitution. Friendly
The ability to bring in a speciality item
Ordered in store. Order completed quickly. Accurate dimensions and nice cuts for my aluminum plates.
you have an outstanding variety of metals and stock dimensions.
most of what i make requires small amounts of tubing, pipe or flat stock.
you provide access to the products needed by small fabricators like
myself in the smallest quantities.
the wholesalers i deal with only supply larger quantities which you have
in your inventory. when i buy from you i know the cost per pound is
much higher, but i dont have to carry this in my inventory when i use
such small amounts . when i am asked to fabricate for clients, i use
your costs to me as my material budget.
i refer a lot of others to you with much satisfaction from them .
your staff is also very helpful as well.
Awesome staff always super helpful and on time with the service would recommend to any small business!
accessability
You are a very responsive and polite company.
Price for 1144 steel has become more competitive with us suppliers
Quick and well priced
Both