Customer Testimonials

The guys all do everything I could ask and more to help me fill my order

start to finish great company to work with and can take care of any project i have had so far

Response time and delivery are amazing!

I needed window protection from errant golf balls & Metal Supermarkets came up with the ideal solution, Prompt, friendly service. Kudos to all!

good friendly team to work with and very responsive on the quotes

i had my quite withing 30 minutes which was great and the parts where delivered 24 hours later

The staff was very helpful, the service was great. I love it; I am always very pleased and I tell customers of mine to go there. I own a construction company.

I like how quick it was to get my metal. Very friendly and nice selection of metal.

Variety and quick availability.

Friendly service. Ability to buy the exact quantity of the material I need.

You were the only company to contact me back or send a quote.

Owen is super competent and friendly, helped me find what I needed and learn about more options for the art I do in metal. The products were prepared as requested, and staff communicated efficiently with me for pick up. When my contractor asked where I am sourcing my metal and I mentioned Metal Supermarkets in Kent, he said "Owen! Yes, he's the best!"

Metal supermarket website is way better than steelmets.

Expertise, pricing, service, open to the public

Product and services are ok, however using the automated web system causes some delay. It is much faster to contact the local store and see if they have stock. (Eg web order took a week after several emails / phone calls, questions (hot rolled vs cold rolled) had been asked and answered and the order was ready. The local shop could have had it ready for pickup same or next day if I had called direct.

Great help finding what I needed as well as quick turnaround on the order.

The staff there are very friendly and the stock of metals is great.

Convenience Affordability & Service

Friendly and attentive service from your Gateshead branch. Wide range of metals and forms available and an easily accessed website.

Great to have a place to buy steel up north. I First name removed't buy steel frequently or large amounts. So I was glad to find you that you sell smaller amounts for the DIY folks. friendly and helpful staff. Thank you

Like n good

Being able to pay for what you need and not the whole sheet or stick.

Good variety at seemingly good price.

Inventory and price. Quick service also.

Very easy to order exactly what you want on line. Swift availability and easy pick up

Great service and great prices

Walk in customer service was fabulous. Young lady was knowledgeable, efficient and friendly.
I appreciate the availability of products and customization in a reasonable time frame.

Fast friendly service. Competitive pricing.

Direct and to the point, with good prices.

Staff really new their products.
Helpful and knowledgeable.
I had to change the delivery address at the last minute and it was all sorted .
Would use again

Great service