582 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Programme was tailored to meet my needs. Trainers very professional, knowledgeable and most of all motivating. High intensity training is phenomenal. With a twenty minute session you can push yourself harder as you can see the finish line just after you've started, but you can feel the exercise working long afyer leaving the gym. Becaise of the open yet private facilty you know you can't slack off as other like minded members are completing their own exercises in close proximty and the trainer is supervising you but not standing over you. Losing weight & exercising isn't easy, but once I motivated myself that I needed to do something, James, & the other trainers were able to encourage me that my goals were achieveable and they made it alot less harder than I thought it might be. Colin Duffy
Trainers are great- really encouraging and give really good advice. Everyone is very friendly and they know their stuff!
Looking to improve; enthusiasm; enjoying people's results.
I've only had a three day trial so I can't give you top marks yet. Having a water pump installed in the gym would be the only thing I've seen so far that could be 'improved'.
I enjoy the twenty minute intense sessions and it is so helpful to have a Trainer there during the session.
Staff professionalism
Results in such a short time
Cleanliness of facilities
Atmosphere
Give the opportunity to have a month by month membership.
Location, Time investment, Personalization
Need to see how hard it is to stick to
Almost like a personal session, so more attention
The mobile app is a desaster. It should be easy and intuitive for your customers to book appointments and renew their membership in there
It is quick and effective. great staf to coach you and help you meet your goal.
Friendly staff that care
Check ups
20 mins only
Results
effectiveness, friendliness, the fact that there is a personal trainer present all the time
Keep up the motivation, even for lost souls like me.... who continues to pay my monthly subscription... I need HELP! :-)
bigger gym area and more machines
Short intensive bursts of exercise
Committed and focused staff who promote gym success via fit, healthy and positive demeanour
Personalised, friendly staff, welcoming atmosphere; staff take the time to give you personal attention and instruction; other staff members even inquire after your progress and offer support; quick 20 mins sessions great; hopefully results will follow; overall great experience so far...
Trainers are inspirational (especially Sean) and I like the tightness of the programme - 20 minutes is very achievable.
- Close to home
- Only a 20 minute work out with true results
- I feel fantastic by doing Educogym.
- Fantastic supportive staff
- Opens at 6am
I get results and its done with good humour and atitiude
The commitment and professionalism of the staff. The encouragement and the results
quick and fast results.
All the staff are very good at motivating customers. I have turned up on a couple of occasions when i wasn't feeling very positive due to pain from a previous session. The team are great at noticing this and helping to motivate. Im very happy with the service
Excellent session from Dean.
I have only had 2 training sessions so far, but both trainers Will and Fran were very helpful, explaining things as we went, and also gave good encouragement also
I joined late April and there has been significant turnover in the 3months I have been with educo. There is confusion over membership and the four month goal set on day one. There is a premium membership fee for what should be a premium service. The membership query has not been resolved. I am also not close enough to goal after 3 months to justify extending the term. I am currently on my third trainer in three months and wasnt given measurements despite asking for them after the last assessment. I have been comparing results from the initial assessment and while there is an improvement its not enough to juatify the €1000 spent so far. I waiting on a reply re membership sent on 2nd of July and a second on Friday. I intend to continue with educo until the end of the 4months originally signed up for, ie 23rd of Aug and will reserve judgement based on results on that date.
Informative, motivational and focused.
Personal trainers are very good. Exercise time is short at 20mins. You are greeted by name when you arrive!
Fantastic. Two issues. 1. Fix the app. I have been trying for 10 months to get it sorted. 2. Improve cleaning routine. It's fair but needs improvement.. The staff and the service get 10 out of 10