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based on 19757 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the fact that I can always talk to a "LIVE", patient, educated and helpful person when I have questions or need assistance with a real estate matter!
Considering what I'm paying for membership, it just doesn't seem worth it.
Always ready and willing to answer my questions. Always able to find properties and create searches with ease.
Everyone I have had contact with is so patient & helpful. I have gotten help with lockboxes, Continuing Ed requirements & recommendations, payment of dues & have attended multiple, beneficial classes & trainings.
It is difficult to recommend when I am not certain of all the services Mainstreet offers. Increase in fees every year since I have been a member and I am not certain what all the fee is for. Thank you
Up to date information. Courses offered to improve Staff so willing to help
They are very responsive to their members. The classes offered are by professionals. I live the variety of services offered. It’s the biggest and strongest Realtor association in Illinois.
good job
Last service for me was the quick response on letter of good standing sent by Teresa J.L. DiPaolo.
Also, when I receive a reminder call for dues that are close to due date!
Main St is easy to work with.
Whenever I need help they are always efficient and happy to help
always quick to respond and answer questions
Lots of support, tools and resources.
Always have the answers to my questions.
Always great help when I call in.
When I call in for help: 1) it's a person vs. a menu of options, 2) they understand my question/issue, 3) they provide an answer vs. someone else I need to contact. Nothing short of "wow".
Always available to hrlp
You bill us and put was is a voluntary contribution on the bill. You don't give an obtion to not pay this until the final part where you send your payment. That alone tells me how deceiving you are trying to be. What a shame but I'm sure it's was given the ok by some higher up genious.
Staff knowledge and responsiveness….leadership proactive in addressing changes and issues…timely updated forms that provide tools needed to pivot
Excellent service
It was any easy transition from Three Rivers Association of Realtors
Fees for mainstreeet and MORE combined are high in comparison to other boards I belong to. Non consistent answers when calling and asking questions. This is frustrating.
Helpfull staff
Responsive and they make it easy to find all the info(classes, events and forms).
The variety of training and information.
The Services offered are excellent as is the Customer (Broker) Service.
Thanks for all you do for us.
The operator was very helpful. She also called me back after researching some information for me. I love MainStreet. It is the customer service for me and being able to speak to someone.
very helpful people
Great organization!
They understand the issues and resolve it in the right way.