Client Testimonials
the free half time trim
Staff was friendly and happy. Everything looked organized, clean, and well presented
walk in service
Friendly service and extra care
Good service. Great people working there.
like the shampoo...the chair was adjusted to fit me, not the other way around and the warm towel and vibrating chair were a plus
The whole concept and the friendlyness of the barbers
Services were fine.........didn't use any products
Very nice hair stylist
We came in for the first time last week. We had a "free cut, etc." promotional coupon that we received in the mail.
Our stylist, Carmen, was wonderful. She was very professional, friendly, attentive and my daughter says, "Great". She thought she was nice and did an "Amazing job." Our daughter, age 9, has VERY long, straight hair. It's too tricky for me to attempt to trim. Carmen did an excellent job. It's very time consuming to comb and trim my daughter's hair. Carmen took the time and attention necessary to complete the job - tangles and all. My daughter said she also "LOVED the way my hair smelled afterward!" Thank You, Carmen for a job well done. We also purchased the Tea Tree shampoo because Carmen explained the benefits of it.
Fun feel to the shop, especially for young boys.
Employee Victoria and the one who cut my sons hair treated my son like he was a celebrity. Very clean place. Message after hair cut was nice. My son loves this place!
Professional, clean, personal attention, loved the sports angle and all the TV's, and my barber vas sexy
Personal attention is the best
As a Beauty Industry Professional, I was disappointed at the lack of upselling to the customers in the store. There was no upselling or discussion of products to any of the customers I saw in more than an hour of standing in the waiting area. The one customer who I saw ask questions about Tea Tree Oil was given a brief explanation and the employee left him without trying to interest him in making a purchase. Her explanation did nothing to enhance the benefits of Tea Tree Oil or the product line.
It is not okay to share my comments.
hospitality of the staff.
Friendliness of employees.
Actually I had to wait a long time (20') and had to leave and take dinner to my son. Then I came back about 45 minutes later and got right in. The girl who cut my hair did a nice job and my hair looks OK. This was my second time in and I had a free birthday MVP haircut. My don has already been and he is happy with his hair.
A convient place for a haircut at a reasonable price, and not a salon.
Friendly staff and the loyalty program is better than Supercuts.
Very friendly staff, always clean and quick!
i like the atmosphere and the quality of the haircut, plus it was fun!
Decorum, location, and skill of personnel
MVP with a discount...
The stylist was very friendly and accommodating. The facility in Benicia is very clean and sportscentric.
The atmosphere was clean and fun. The girls were very friendly. Jen, from Benicia, CA store gave me one of the best haircuts I ever had! Highly satisfied with my experience with her in that store. I'm going to take my family back!
Friendly service and nice store layout
I like how you guys use a comb ro shave the hair off insted of just only useing a shaver thing.
The sports theme, the VIP package, and bottom line, a good haircut!
I like the atomsphere of beautiful women and sports on tv.She was very courteous and friendly.I like the option of the hot towel and massage.The women's name was Mellisa.Also it was very quick in and out.I 've had my haircut 3 times at your shop in Benicia.The whole staff had excellent customer service.Keep up the good work.I will be returning for my next haircut real soon.I would recommend to my family and friends to give SportClips a try.I think your prices are competive with other haircut shops.If you keep up the great customer service I will come back even if your prices are higher.There are alot of places to spend your money on a haircut.I think customer service comes first.Please pass my congradulations on to your staff at the Benicia store.
Sincerely'
Dennis " Rocky" Dellarocca