What our guests think of us!

The staff, the calm atmosphere and especially the masseuse, they are the best!

The massage was awesome. The staff was great and very professional

The facial specialist. Very helpful & professional.

We asked for a relaxing massage and got a deep tissue painful massage.

Very professional

Knowledgeable, Friendly and clean.

Dedicated and committed staff who is willing to help to bring results to their customers.

Micheal was awesome!!

Fix the online purchases of GC with $25 bonus cards so that the recipient received the $25 bonus card. My 2 sons purchased 2 separate $100 GC for me for Mother’s Day. Neither of them received the $25 bonus cards in their emails. They checked several times. I even asked a receptionist to help contact corporate, but this was also not successful.

Very professional yet still inviting!

My husband and I had a couple appt this past Saturday and the massages were not competed as they typically are. I left in low pain than I came in - isn’t get everything massaged like we typically do and it was awful. I’ve never had this kind of experience. For newer employees, I figured they would’ve been supervised or trained better than they were.

Erica!!!!!

Professionalism

Service. People and facilitiy

Kay did great job, she listened my needs, as she worked on my troubled areas
I also had an eyebrow wax, Madison did a great job cleaning up and shaping my brows

I have always been able to make my next month appointment when I get my massage. This past Friday I was told many don't want to work late hours and October schedule is not up. Might be time to go else where.

Every massage I have had was a bit different but always great. The facility is very clean . Everyone is so nice . It is just a pleasure to visit !

Very knowledgeable and friendly staff

I can't always get in with my fave therapist (in fact, I think he's gone now), and right now time and money are a little tight. So I choose a time that works for me and hope that all of the therapists will be good choices based on the bios provided online. I have had two bad experiences in a row now and I can't afford to keep wasting money and time. This massage the other day - the therapist would not do firm pressure. I wouldn't even say it was medium pressure except on my neck. I wasn't requesting deep tissue by any means (she said she doesn't do deep tissue after I asked for firm pressure, but firm pressure and deep tissue are not the same). Light pressure actually annoys me and leaves me feeling worse than without a massage at all. Also, she offered an up-sell on the oil while I was in the room which had never happened to me before, but that in itself didn't bother me. I declined, but then the oil she used felt thick and goopy like mineral oil. And there was a lot of it left on me. I had to wipe down with the sheet before putting my clothes on. Maybe other people don't moisturize their skin like I do (she complimented me on that) but I clearly did not need that much oil. Other than feeling sleepy from being in a dark quiet room, I didn't feel relaxed at all.

My massage before that also was with someone who used very light pressure. And she seemed to be going through an embarrassing physical problem during the session. I felt for her. Honestly, it was a miserable experience but I didn't say anything at the time because I felt so bad for her.

In both cases, I gave a full tip.

I know firm pressure is more taxing on massage therapists, but you all need to put accurate detailed descriptions on the website for all of the therapists so we know what we are getting. Otherwise I have had good experiences here, but right now I don't plan to return.

I always receive exceptional service at LaVida Washington! The front desk staff are personable and friendly! I see Shyanne and she is one of the best massage therapists I’ve been to! Highly recommend!

Easy to be seen. Consistent staff and service.

The staff is super friendly and great massage therapists. You’re happy to try a few to see what works best or stick with one you like. Michael is absolutely amazing!

Robert was phenomenal. He put so much care into my pain points, what I was needing, and making sure I was comfortable the entire time. It seems like LaVida cares about their people and makes sure it’s a great experience for everyone.

Professionalisn & talents

Great massage

Patricia was amazing! Best facial I have ever had!

Eva always gives me a great deep massage with soothing music in the backround. The office staff are very friendly and always willing to help with any scheduling problem. I have recommended La Vida to many friends.

Cost for massage too high

Very nice atmosphere

Just a den of pure relaxation! The music, the table, the fact that the table gets warm, the service...pampered from entry to exit. It's my way of treating myself. I come once every 2-3 months. Just amazing!