Customer Testimonials

Carla was great to work with and very helpful through the process. The design and putting our shirts together was quick and easy. The store is super clean and professional. Thanks Big Frog

The quality is amazing, the spend and professionalism too!

They are good at what they do, fast, helpful, reasonably priced, a pleasure to do business with.

Excellent Quality merchandise
Exceptional workmanship
Exceptional service from inception to completion

Brett & Nini were very willing to work with my requests. They both are knowledgeable about customer needs and accommodate them appropriately. Loved their desire to make a quality product! Also, both are really nice people!

The service, product, pricing, etc. are all exemplary! Everyone at the shop is awesome to work with and provides great customer service. Big Frog commitment to the community is much appreciated. We have absolutely recommended Big Frogs. Every chance we get.

The staff were super friendly and helpful. Turn around was fast, and was was a great result.

The shirt I needed was done very quickly. Employees were very courteous

Immediate response

Great service, work fast and Polite staff.

I was very impressed with Hector. He was wonderful to speak with on the phone and very patient as I described what I needed. Hector provided great advice and expertise, and he walked me through the whole process. The end result was completed quickly and turned out great! Thanks, Hector!

Quick turn around.

They were super easy to work with and the quality was great!

You work with the customer to ensure they get exactly what they envision. Great service!

Love the service and personnel are great

helpful, knowledgeable, and experienced employees

The shirt we bought from Big Frog was a success. The person we bought the shirt for liked the material. The printing was fast and just what we wanted.

Perfect and quick!

Your customer service is amazing!!! The team has been so helpful!

Everything! Service was great! Turn around time was phenomenal! Communication was great throughout the process and I couldn’t be happier with the service I received!

Took thier time and listened to all my needs and specific requests
Which were a bit complicated!
Thank you

The product is great, as is the service! Everything went very smooth and the staff is great! Highly recommended!

Fantastic customer service on phone and in person where Courtenay refrained from keeling over laughing as this 90+ y. o. walked in carrying LP-
CD covers instead of just telling her the names for her instant morgue!! Terrible show of age-related lack of IT. I flipped laughing when I thought of stupidity.

Easy to work with, fast, did a great job.

We've been coming to Big Frog of Edwardsville (from West County) for years. The product quality, printing quality, team recommendations, turnaround time, communications, and pricing are all outstanding. We absolutely recommend Big Frog of Edwardsville!

Amazing service! Amazing customer satisfaction! Amazing quality! These guys are the real deal!!

Professional service and results at every step of the process from print method, shirt material, color, size and superbly prepared graphic. Two custome t-shirts, so not an order that was going to make their next boat payments, but still with superb efficiency and ability.

I was, quite honestly, blown away by this business. If their service suits your needs you cannot do better.

Another Big Frog project ahead of schedule and done perfectly. It is not worth my time to look for another provider because they are so kind, professional and skilled at creating custom t shirts!

friendly and helpful staff, great job on all the shirts we have done.

Claire was very helpful walking me through the process. This was my first time using Big Frog so I needed lots of help. My shirt was delivered on time and was perfectly customized. My daughter loved it - especially the “washed” look and softness. Thank you!