Client Testimonials

They seemed to do a very good job of cleaning

the care taken by the cleaner. Particularly like having the same cleaner each time. Products make the house smell fresh and clean.

I enjoy having here . She's very pleasant . She does a good job. I think there's a few things that could be improved. Dusting at times she goes around it instead of moving the stuff some stuff is missed all together. The back of the TV is half done these are examples.
The floor really needs to be scrubbed good, if you run a cloth over it after its still dirty?
Lastly I asked to stretch her wand on the vacuum under bed to get paper etc. don't think it went under I did it . Washing the wall off in sons room. I realize they ask you how it looks it is some what hard to go over with them right there, but I am going to try to let her know more the next time. Over all these things are easy to fix so it should look even better next time.

they did a great job. the products cleaned really great.

personalized attention to detail. courteous staff

You are using what housecleaning items are necessary to continue to make our home beautiful and for us the product name is
not as important as the individual who does the actual cleaning. As for us there is no one as efficient, as friendly and as hardworking as Catherine.

Everything - Great Job!

The staff are trustworthy and very friendly. They also do a great job.

We are so happy to have Brenda, as a consistent cleaner, at our house. For a long time, we had many different gals and did not feel comfortable with that. Brenda does a wonderful job and we know that the house will always be done correctly. She is a real asset to your company.

I like the lemon oil polishing and the care given to the wooden floors.

They are friendly, consistent and thorough.

The thoroughness with which the cleaning was done. Also the indication as to when the job would by finished. Tressa was great!

always timely,efficient,outstanding quality service.

Consistent

Efficient and thorough. Friendly staff.

There were some problems initially, but MM has been willing to respond to feedback to better meet our needs. Recent service has been thorough and professional. I like having the same maid most of the time (Tressa). She has learned how we like things done. She is always cheerful, professional, efficient, and remembers instructions from one week to the next.

Very professional and very thorough.

They are friendly most of them. Products are great

Excellent cleaning services and trustworthy employee (Brenda).
However, on another note, although I stated that I will recommend Merry Maids, I will only recommend the company that service my home. I recommend Merry Maids to my daughter who live in Chesterfield, Virginia and the services she received was horrific. They had to redo the cleaning twice and a manager came along to help. The cleaning was still unsatisfactory.

Ashley is amazing. She cleaned things in my house I didn't know could be cleaned lol. Ashely from the roscoe is the best ever

I just like coming home to a clean house

Karen is fantastic.

Traci provides our services and she is very thorough, friendly and takes care with our home. I love the scent of a clean home with the products that she uses. Traci is the best cleaner we have had in our tenure with Merry Maids. I hope she will continue to be of service to us.

I like the non fragrant cleaning supplies, the willingness to do what I want them to do and their friendly cheerfulness.

Good job on all surfaces and willing to do requests.

Reminder calls, friendly staff

My husband and I both work full time so the last thing we want to do after a long week is clean the house. We love coming home from work knowing our house is clean and we can enjoy our weekend. Everyone we have dealt with at Merry Maids over the last several years has been wonderful. Their customer service is stellar and their ability to adapt to our needs and changing schedule are the reasons why they will have our business for years to come.

Attention to detail, thoroughness

I like the fact that I can have the same person, each time I have my house cleaned. They know the house and my likes & dislikes. Lucinda is awesome! She is very thorough and has a great attitude.

It was scheduled quickly after a death in the family.