Client Testimonials

The products you use always leave my home smelling fresh & looking fabulous.

Very accommodating, thus far, with scheduling. The workers we have met have done a really great job of cleaning our house—the first worker knew to call for reinforcements needed for our first house cleaning. The management staff we have met have been so pleasant, knowledgeable and helpful.

I like not having to worry that my home is clean and presentable. I appreciate the care that Patti puts into everything she does. She is simply the best.

I think the cleaners, for the most part, are very competent. They are all personable and willing to listen to any special requests or needs. I particularly like Tricia and Jennifer. They tend to every detail.

office and cleaning staff are always open to requests and work hard to accommodate adjustments or corrections. Monica is our regular cleaner and I like working with her!

Derrick does a very good job.

Clean - but not overpowering - smelling products, consistent level of service!

I appreciate the communication from M.M. For example, I appreciate the confirmation of the date of our cleaning and the heads-up when Monica is on her way here.

Only once, have I been dissatisfied with the products and it was when someone other than Monica was here. Some of the surfaces in my home were left streaky (I'm not sure that's spelled correctly.)

Monica's attention to detail in our home is wonderful. She is always a delight to welcome into our home and we love having her.

Sue

They do an excellent job cleaning.

Lovely job as always. Thanks, Monica!

Excellent communication!

Convenient and reliable.

Everything. The people are nice, punctual,it is a joy to come home after they clean.

Always very thorough and professional.

Dear Merry Maids;

Regarding Shelly: Her first visit was this morning 09/27/2019.

Performance and thoroughness of cleaning = excellent.

Friendliness and consideration of my home environment = excellent.

Cooperation and amenable to arranging and setting a cleaning schedule = excellent.

I appreciate Shelly's work ethic and I am looking forward to having her clean my home.

Sincerely,

First name removed P. Last name removed (satisfied customer)

Consistent service every two weeks
Responsive to any special requests to change date.

Most important to me and my family is consistency in cleaning crew, to build relationship and align expectations. We prefer not to have a different person in our home each week.

Patrica has been that consistent and is my preference. She is thorough, timely and passionate about her work. She manages her time well taking a moment to talk but getting right on task. I am pleased with the level of service at this time.

Tricia is wonderful! She does an outstanding job every week.

Reliable, thorough house-cleaning at a not so unreasonable price. Trustworthy flexible hard-working employees. Very responsive main office.

My only gripe is the excessive number of surveys. Patricia knows I really appreciate her work. You can be sure I’d let you know if things change and I have any complaints. :)

Everything!

I am very pleased with my service provider Jennifer. She has been careful, consistent, professional, a hard worker and asks what she can improve on for the next visit. She's wonderful. Thank you.

Katherine is thorough and always does a great job. She is a delight to be around and always has a positive attitude. I look forward to seeing her when she comes.

Tyler did a really nice job. He told me it was his first time flying solo and I was very pleased.

The service is great, timely, and efficient.

You are timely and do a good job of working through the house in a systematic manor.

I like the efficiency of the service, the through detail. I do have a little bit of an issue with the smell of the products used in cleaning the bathrooms, its a little harsh. However, Katherine does a great job cleaning, she knows exactly how I like things so her primary goal is to accommodate.

Products seemed to be ok. They did not leave a lingering odor.
My main complaint is speed at which they worked. Granted, this was a deep clean, but to clean 2 rooms and one small bathroom, I don’t think should take 4 hours. When second person arrived at noon they finished the rest of house, but were here until 5pm. In checking their work, there were several items I was told were included, but were never done. For example: baseboards were not dusted, no furniture was vacuumed, kitchen floor was only mopped( was told it would be washed on hands & knees), cold air returns needed cleaning but not done. In the kitchen the countertops were not carefully cleaned (some greasy dust remained on backsplash) and coffee pot was not moved to clean behind.
I had expected a somewhat more thorough job.

Pretty thorough cleaning job. I’d give you a 10 if they had taken their shoes off on the wire rugs and carpeted sections of the house. I don’t wear shoes in these areas too.

Our cleaning team (jennifer) is great.wealways feel like we are leaving the house in complete shambles for her with 2 small kids. However we always come home to a spotless house after jennifer has been there during the day. Thank you Jennifer! Products used always seem to leave a "clean scent and fresh feel" after the house is cleaned.

The service and the products are perfect for our family’s needs.

I can’t help but explain how valuable our staff person is. Katherine is friendly and courteous and always does an exceptional job.

She has the greatest personality of anyone I’ve met in a long time. She is pure joy.

I like how accommodating the office has been in working around my schedule. That has been great.

The product used initially on the floors seemed to leave them dull. I've asked Jennifer to use my 'Once n Done' product which I prefer.

Communication of what Lisa and I talked about regarding specific cleaning tasks does not seem to have been clear to Jennifer.