based on 7710 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Order was wrong. I ordered a cheeseburger, mustard only. Would you think that means nothing but mustard? It does! The burger came with lettuce, Mayo, mustard. Had to scrape the Mayo mess off the bun. Finally just ate it open faced. My server was informed and could not have cared less. Had to ask for utensils first to try to scrape bun, then to eat burger. Was the server wrong? The cook? I don’t know, but my burger certainly was.
As always the food and drinks were amazing, service was spot on and we couldn't have enjoyed our visit more, thanks!
everything !!!
great food, friendly people
Great food and service.
The service was very slow. The server let us run out of tea completely. Anytime we asked for anything it took forever for the server to come back. We even had to ask for silverware. The restaurant was not that busy so not really sure what the problem was.
Service and quality
Great food & great service!
Awesome
I ordered on the App and picked up the food. It was ready on time, still hot when I picked it up and was exactly what I had ordered. The food was very good.
It was clear that they were understaffed. We arrived around 2:30 ish- plenty of time after lunch rush. One person was running around trying to help all the tables and it was clear she was the only one. I got 15 boneless wings- all came out cold and just breaded chunks fried (no chicken). It wasn’t worth telling the waitress but she didn’t ask once how our meals were. It was disappointing.
The staff was so friendly Our waitress was very very good.
Great customer service. Best wings ever
Amber is very friendly. Fast service
Great wings love the atmosphere
Stood unattended waiting for a carryout order that was ready right in front of me.
The food and the staff are great!!! Hannah and Jamie are the best!
Food was yummy and was ready when we came to pick it up.
We usually get carry out and the food is always good and still warm when it gets home. The amount of food is good for the money. We order usually once every two weeks.
The bar server was awesome. She had a full house with no help and still kept a smile and sunny attitude.
Friendly staff, quick and delicious food, great lunch special value.
Wings purchased were overbooked, dry and sauce was simply poured onto wings, not coated as usual. My party guests were extremely disappointed in the taste, flavor and quality of the product. Order can be refunded or a credit for my next order.
Noise level. Need dividers..
The food, waitress!
Customer service is very important to me
Terry is an awesome server and really the main reason I come back on a regular basis.
East Coast is our favorite restaurant. There is always something on the delicious on the menu for everyone, and the staff treat us like family. Always a wonderful dining experience.
The location in Clemmons is too inconsistent. Why in the world would the same sauce taste different visit? Our last visit resulted in chicken that tasted as if it was soaked in pure vinegar. On top of that, the last few visited gave us too much "mystery meat" ( meaning the crap left over with ligaments and tendons that hard and chewy). If you wouldn't serve it as home, why pawn off the bad pieces of meat on unsuspecting customers???
For a family that used to eat with you weekly, we not only won't return, but are avid about sharing our experience with others.
It got much better than last time
Great food, great service