based on 5520 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
food as always was great. Lily did a wonderful job taking care of us
Food was good and great service
Good salad and wings
Great service (Jennifer) I believe her name was food was very good 👍
Food was dry and overcooked. Never Had this experience here before.
Will not return anytime soon!!
The burgers are rocking, the wings are rocking. The fries are hands down the best. I do have one request. I wish you guys would make a wing mixed with Buffalo sauce and alabama white sauce. I just moved from new jersey and we had a spot that made those. Man, they where official. Yall are my new spot though! Love yall and the customer service is top notch!
Friendly staff, great service
The food was great and so was the customer service.
Good food and drinks
good
Great service, good prices and tasty food.
Service was excellent
I keep trying to give this location a chance but one out of four times the wings are delicious. Other times, either the wing is too crispy and I didn’t hit the extra crispy button. The wings are too dry and not enough seasoning. Wings isn’t cooked all the way through.
I am going to take my money to the Denver location or Steel Creek location. I’m tired of wasting my money at this location.
Cost is high compared to wuality
Waited forever for my food to come to the table. Once it got there, it was cold. I had to get them to remake it to go so that I can take it back to work because I didn’t have time to eat while there after the long wait. Once I got back to work and started eating, I found a hair in my food. So disgusting and disappointing
Great
Never miss a beat in getting your order perfect!
Awsome food and great service!!
Angela is the best waitress ever we love her so much and the food is always good
Honey mustard was very white in color and wings and there was barely any sauce on the wings…some didn’t have sauce on some parts
One of our favorite places to come. We come once a week! The chicken wings are the best I’ve had in years and we love our usual server Liv.
Best Lunch Special (Cheeseburger) in Lynchburg.
Speedy service and good food
Kitchen service and overall service has been very poor the last 3 times we've gotten take out. We've had orders that were lost or not made, given to someone else by mistake, had longer wait times, and this last order of wings didn't even have the sauce mixed on them.
I absolutely love the people working here and this has nothing to do with them but they were so busy and only 2 bartenders when I came in. Their service is always exceptional and they were doing everything they could to make everyone happy but that was a bad day to be short staffed. My visit was 08/16/2023
Our food order was not correct, and it was also super cold by the time I got it at the suggested pickup time. Usually we love ECWG, but the last two or three times have been disappointing.
Service was great, food was fresh and hot, everything was A+
Our waiter Bobby provides excellent service! The food is wonderful!
The food was excellent as always!!
Great service and food was outstanding. Best cheese burgers in Florence! Ordered on line and it was a Fast service !