based on 2973 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
i really enjoyed my visit to ECW. the waitress was exceptional, she really kept checking on us which i like.
I gave a rating of 9 because my takeout wings ordered were quickly prepared and made as requested, the sanitation rating remains the highest of nearly all ECW locations in the Triad NC area, and the employee assisting me at the register was friendly! I did not give a 10 because at $0.75/wing on Mondays, this is expensive for average sized wings.
There was only one cashier, and when we came in we were the only customers. When part of our was ready, it sat in the window while she talked to people in the kitchen. I would expect her to serve the portion of the order that was ready.
Friendly staff and great service!
Food was great. Server was very pleasant.
Been many times to restaurant. Occasionally service is slow. This time and one other time the wings were not good. They were dry and not fresh. Fries were cold too. Disappointed this time. Our waitress was friendly and timely though.
Hours. Went there to watch NCAA championship football game and had to leave in 3rd quarter.
Usually carry out
Like the choices on menu. Get food pretty quick. First time manager came around and asked us about food/service. Had not seen this gentleman in previous visits. Good for lunch or catching a game. Been here in parties of 2 to 15.
All the wait staff go out of their way to make you feel welcome.
Great food and excellent service!
I literally stay 5 minutes from the location at Northlake and after numerous bad experiences at that location, I chose to drive to the Harrisburg location 20 minutes away where I know that not only will I received excellent customer service, but hot food and I want have to wait for simple things such as napkins or a drink refill!
Great food , great customer service and great atmosphere
Food was great as usual. Service was quick and friendly. Great quick meal. I will be back.
Your staff is great, the food is good and the draft beer is cold.
The staff here is much friendlier than other locations. Love going here.
Always quick service.
Great variety. Good, fast, hot, affordable food. Quality ingredients. We enjoyed!
Great wings
I just had a take out so it was good. Order was right when I got home.
Service was excellent.
I got to go but they were able to fix my order for me with no problems
Good was great
Such great - fast service from Cathy. Sauce is better than any other East Coast wings we've been too. Larger plates at your restaurant. Other East Coast - plates small and wings slide off.
Fabulous good and service!
Prices are high. Lower prices
Good service
The food is wonderful and the service we received was great.
Nice, efficient, friendly staff. Great chicken wings.
The best wings in Charlotte! Great customer service!