based on 10411 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Consistently excellent food! Never had a bad meal there.
We love ECW. Went last evening and Darius was our server. He was a one man show trying to manage one half of the restaurant. He was friendly and attentive and did the best he could under the circumstances. We have learned post-COVID to be patient and understanding as businesses struggle to hire and retain staff and at the same time earn enough money to keep adequate staff. Though we were at ECW longer than we would have preferred, it was an enjoyable dinner and Darius was wonderful.
Fast service
Everyone was starting to clean the restaurant about 90 minutes before closing, so it seemed like you couldn't use the restroom because they cleaned the floors that lead to that part of the restaurant.
Also, I had the boneless wings and they look strange. Also, the way they were fried made a separate crust around the chicken which caused the sauce to be dried out and the chicken look and taste a little off.
I was very disappointed with this last visit.
Normally everything is delicious and wonderful.
Good wings-very meaty with little fat!
I’m really enjoy east coast wings. Always great food. I do miss the Hawaiian tacos on the menu. Despite that excellent business.
My order was fresh and ready when promised.
The food was delicious and service was excellent!
Great Buffalo chicken wrap and cheese burger.
We love your wings & get take out alot but also eat there quite often. Best wings ever.
Wings are always great, friendly service, and quick.
The food is very good. Staff is wonderful. Andrew took good care of us.
Great tasting chicken and Buffalo shrimp!
The waitress was on point with checking in and refills. The food was hot and fresh
I enjoy. Y experience at this east coast and I love Becky!!!
The boneless wings were fried to hard to eat! You made it right by not charging me for them.
Great service and food
We ordered loaded fries, our order was a to go order. There were no scallions the fries were stuck together, the cheeseburger and the fries looked like they were just thrown in to the Togo plate and the beef mac and cheese had cheese melted on one portion of the beef mac and cheese. We have gone here and ordered to go but this order was terrible and we paid a pretty penny for this order. Y'all need to do better.
The food is always great!! My order was correct, too. Thanks!
The wings came out 2-3 minutes after I ordered them telling me they had been pre or par cooked, and they were not cooked thoroughly. They were gummy/slightly undercooked in certain parts of the wing. Highly disappointed in the quality of the food presented, i wont visit this location again
I was looking for something new.
My husband and I called about a pick up order having hair along the aluminum tray. We were informed to give our name when we came back and this would be remade. However, the month had changed and the sheet used to write this down was no longer in the book. We were offered 7.00 off from the other manager who was present. That was not appeasing to us as we through away 25 bone in wings and waisted our money due to the fact we did not know where the hair touched..
Staff was very nice and helpful. Food was great
Great quality and service
Great food and service on our last visit
good
The service is always amazing! Thanks for taking the time to get to know my family
The bartender/server does a great job and checks on customers often.
Walk in and be greeted immediately with a smile. Servers are awesome and fast. Bartenders are the as amazing and the drinks are delicious. Food is always hot when it gets to the table. Cooks are doing a great job in the kitchen. Highly recommend.
It’s beginning to come around.