Customer Testimonials

Great value with good customer service.

Everything

The good results! Timely and consistent service. Professional and dedicated staff.

WHEN I can talk to the service person, I have a great experience. When I try to give instructions through the 1-800 number, they never know what I am talking about and don't give the message correctly to the technician.

They make every attempt to make sure my lawn is doing great.

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Call before you come. Come regularly. Leave information on the door about what you have done. Put sign in grass or shrubs, Keep off”.
Give discount if you pay in advance.
I like having the same people come for my shrubs and grass every time possible. This
helps to have a better job because they know the area and what to do. When you send a different person every time I have to stop and show them what they are suppose to do in my yard. This is not fair to customer or service person.

User friendly website. Experience and expertise . Reminder calls for upcoming service appointments.

That TruGreen give a 100% guarantee on service and products.

Efficient and on time

Demetrius Mitchell came to evaluate our lawn on Tuesday September 21, 2021. We were very pleased with the knowledge he shared with us about our lawn. He was informative and knew about the problem we are having with an armadillo. Demetrius was also, professional and articulate. He gets a "10" from me. Great job!

Henry T. Mackie Jr.

Courteous, efficient and thorough. I do not have to be at home. You show up on a scheduled basis.

My technician for several services is John Graves. He is awesome and my trust in TruGreen is basically my trust in John. While I haven't had bad experiences with others, John is knowledgeable about so many topics to help me with my yard. I am not giving you a 10 because for the second time in 6 years my entire yard front and back has been destroyed by Army Worms and I think that's on Trugreen.

Twice this year I have had a problem with my lawn and or service. Trugren attempted to help fix the issue.

Service provided

I would recommend to a friend or family member because the work speaks for itself.

I like having my lawn treated on a regular basis during the growing season. I would like to see a better weed control effort.

The results. My lawn has never looked better.

I love that I don't have any weeds in my yard

Tru Green takes care of the lawn so I don't worry about what to put down and what time of the year it is for what product.

Mr Jalen Wilkins took his time and explained in detail what is going on with the yard and the issues that we are having. Wilkins is a great access to your company

Results

I like that I get a DETAILED print out of everything Clifton Brown did and performed on our lawn!
I like that Clifton Brown also detailed the product(s) used and the amount applied.
I like that the Customer Service Information is in a door hanger that:
Is strong enough to STAY on door and includes strong deep flap to actually hold printout!! Thank You!

My yard was looking terrible. I had removed five large pine trees from my front yard and my centipede grass had just about all appeared to be dead. My back yard which was fenced in around the pool was changing to weed and what I called swamp grass. True Greens first treatment killed all the wild onions. I couldn’t believe by the the third treatment my yard was turning green and had a heavy feel. I know my yard is not all green yet but it is looking unbelievable.

Communication of visits and service reps have been very professional and polite

You call to let us know when you are coming. Everyone is very friendly.

Treatment schedule.

A real nice guy, he's very knowledgeable about lawn care.We are waiting for results.Thanks

The process is automatic once signed up. The technician came by and did his job. I have no complaints.

You can track the service truck when they are in route, and ask questions when they arise, sometimes they just do the work and leave.