Customer Testimonials
We have had Mary M as our specialist for many years. She is terrific!
I wanted to say how much I appreciate the service I received on 29 Apr from your specialist Levi Cook. He was very courteous and knowledgeably answered several questions I had about my lawn.
Prompt and on time everytime!
Very timely and the lawn looks great!
The TruGreen team was responsive, informative, and patient.
Joy came to the community on multiple occasions to review the community's needs and options. She provided a variety of quotes and options so that the community could select and plan services that allowed the HOA board flexibility to meet the community's common area needs, and she even was providing options for providing the 148 residents to opt in individually for additional services in the members' backyard areas.
Chris walked us through the treatment area and patiently explained the requirements for providing effective treatments, explaining why he could not ethically treat simply to treat for the scheduled date because doing so would cost the community for services provided that would not benefit the grounds (i.e. standing water with rain approaching). He professionally explained and repeatedly answered questions regarding the needed service conditions and when appropriate, he directed us to whom we needed to talk with and even notified the appropriate persons to contact us.
The service is reliable and done quickly and well. I am informed about the dates of delivery and you are responsive to issues requiring re-treatment.
The rep calling on us (Joy Fiske) has done a great job of meeting with Jim Hammontree and me to establish a contact for us with TruGreen. We have jointly established areas to be sprayed and the number of sprayings per year. Any questions I have had for Joy have been answered promptly and to my satisfaction. Chris Snow has done the two sprayings for us so far this year. Jim or I have talked to Chis both times he has been to our Carriage Homes. We are pleased with his responses and the work he has done. I will be talking to Joy to get a little more information on the chemicals used for fertilizer, weed killer , and crab grass control.
Thanks, Ted Colcolough
TruGreen does what they promise and actually come on time and do the work. We have had so many problems in the past with our landscapers making promises of lawn treatment and being paid for it but never did it. I have been very impressed with Joy and all of her teammates. Very professional and polite. So wonderful to finally have a team I can count on and not be embarrassed about. Good Work!!!!
They keep my property looking great for my clients. On occasion I train clients at my property. So it’s important for my property to look nice.
You keep the lawn looking nice and free of weeds.
Prompt service
good communication and job done as scheduled.
it makes my lawn beautiful for the summer
Constant communication letting us know about appointments, billing etc and our yard looks pretty awesome.
The techs that come service my lawn and very professional and very helpful when answering my questions. I've been with Trugreen for a few years and my lawn has improved 1000%!
Our neighbors comment on how beautiful our lawn looks year after year. If a service call is needed, it is taken care of in a timely manner. The general manager, Jason Teachey, does a superb job and really cares about the customers. If the manager cares, that trickles down to the rest of the staff and influences them in a positive way.
Jermaine Ellison did an excellent job today. He new what he was doing.
We liked our specialist, Jermaine Ellison and would like to request for him each time.
Today, I had Dimitri Harris come and work on my yard. He did an excellent job, was very kind, very helpful, cooperative, and helped me with any questions or concerns I had. I would highly recommend him to come work on other peoples yards, and I would like to request him personally to work on my yard each and every time.
Promptness and professionalism.
Since I've had TruGreen my lawn and shrubs have always looked great. Good service at a competitive price.
Y’all are always out to service the yard....
Our specialist Davonte Douse is doing a great job. We're really pleased with his service and with the TruGreen experience.
As always the service man/woman servicing my trees/scrubs seem to apply the right products. Everything looking healthy. Had a small problem a few months ago it was all handled.
I am sorry but I not do this SERVICES all is find
No complaints or comment at this time
You always do a great job.
Thanks
I can not respond now due to being ill and in the hospital for two weeks. Please ask later.
I had already begun to price lawn services with other companies after my prepaid service with TruGreen was complete. I had been VERY dissatisfied with the last 2 lawn treatments and had been out pulling weeds by hand. THEN, Tim S. returned to do my lawn service today! What a difference!!! Tim S. did an outstanding job!! He took adequate time to spray the ENTIRE lawn and took care in areas where weeds had become prolific. He walked with me thru the yard to discuss my concerns and then he addressed them thoroughly!! I would like to request that TIM S. be my lawn Care Specialist for the remainder of my contract period. I am confident that I will see a huge improvement in the condition of my lawn after today. It is refreshing to have someone care about how they perform their job! THANK YOU TIM S! So glad to have you providing the lawn service that I expected from TruGreen when I prepaid for the year!!
Sharrod Brown provided my service on 4/29/20 and I was very pleased with his professional manner and overall work effort.