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Customer Testimonials
This year & first year you did an excellent job.
Makes my lawn green and gets rid of most weeds.
We like how great you take care of our lawn. I recently contacted your office (using the portal on your website) and was SO happy to be able to chat with someone and get my questions answered. For so long, whenever we called the office we never were happy with the service. Could not get ahold of anyone local. Our recent experience with the online portal worked wonderfully and we are so grateful! It should be noted we were just about to forgo renewing our relationship with Tru Green but with this recent experience, we will remain your customer.
Thank you.
Always there when needed and very experienced and very nice to talk with.
Timely and friendly techs
On time
Thorough
Friendly
Good service
Pleasant and efficient staff. Product works.
Application have been timely. Seems to be making an improvement in my lawn. A little hard to judge with a drought year though.
Keeping the weeds and crabgrass out of my yard.
no weeds
Have worked with TruGreen for many years. They are very prompt in servicing my yard. They keep it weed free and looking very attractive. I have neighbors that have started using their service after seeing my results
We like being notified when applications are coming ahead of time. Also, when they are almost at your house if you have questions or concerns you can talk to them. You also don’t have to to be at home if you have errands or appointments. They guys are always friendly and polite.
Success of my lawn, reasonable price, communication of when the technician will be at our home. Thank you!
You let me know when you are on your way. When you are going to arrive
communication is great. lawn looks great
My lawn was in pretty bad shape because of the last few summer droughts. I was useing big box store products to kill the weeds with little luck. Thats when I deceided to go with Tru Green. I know this will take some time, but it is already looking much better!
Our grass stays green and mostly weed free.
very few weeds
You listen to the customer's requests!!
Shrubs look good.
If something isn't right or yard needs a little help they send someone to check it out and do more. I like the guarantee.
Very reliable and the lawn looks great.
My lawn is much better since I have used TruGreen services. In addition, I appreciate the advance notification of the date of the service.
Professional, concerned and considerate regarding client needs. Reliable, consistent service, and reasonable rates. Great service. Willing to communicate using real people.
Great job as always!
That you stand behind your services & retreat lawn if weeds are a problem.
Dependability.
You are always on time, do what you say that you are going to do and the prices are reasonable
very convienent & effective
I like that my lawn has been doing well with your services. But there are things for improvement.
1. Robo-Trudy needs to tell me what service is going to happen the next day.
2. Your techs need "Pro-Lawn Training". All your techs should be thoroughly knowledgeable about the how's and whys of your different product offerings - from aeration, overseeding, to fertilizing and weed killing.
3. Your techs need to be knowledgeable on all the different weeds in my yard. I currently have a weed taking over in spots that none of the techs can identify. And they are not familiar if your weed killer works on it. "Just try it and see if it works within 3 weeks".
4. Your techs should be knowledgeable on what types of grasses are in the lawn.
5. Educate the Minniapolis schedulers to understand that the Pacific Northwest is dry in the summer. My lawn does not have irrigation and I don't water. So, I don't need fertilizer/weed killer in August. That would mean your database would have notes on lawn conditions and health progress.