TruGreen
10830 Quality Dr.
Charlotte
NC 28278
United States

Customer Testimonials

Report a concern   March 9, 2021 — Rated 10 out of 10 by Tamie Hahn Your TruGreen Branch
What do you like about our services?

On time friendly and professional you offer a senior discount thank you all so much!

Report a concern   March 9, 2021 — Rated 10 out of 10 by A.N. Your TruGreen Branch
What do you like about our services?

Stay on a schedule.

Report a concern   March 9, 2021 — Rated 10 out of 10 by S.W. Your TruGreen Branch
What do you like about our services?

Clean trucks and clean service representatives. The reps are clean and they seem to know their job.

Report a concern   March 9, 2021 — Rated 10 out of 10 by Jennifer Petagna Your TruGreen Branch
What do you like about our services?

I appreciate the communication and updates and my yard looks nice

Report a concern   March 8, 2021 — Rated 10 out of 10 by K.B. Your TruGreen Branch
What do you like about our services?

Deryl Livingston goes above and beyond to make sure I get the service I need and the service I pay for. He truly cares about his job and his customers. A big THANK YOU to Deryl for taking the time out of his busy day to help me!

Report a concern   March 4, 2021 — Rated 10 out of 10 by A.M. Your TruGreen Branch
What do you like about our services?

Service specialist, Jason, was very knowledgeable and helpful with our lawn needs. I feel sure that he will take very good care of our needs.

Report a concern   March 4, 2021 — Rated 10 out of 10 by C.S. Your TruGreen Branch
What do you like about our services?

My lawn looks great with your help. 109225-STANTON OSBORN did a great job and explained what he was applying. Hopefully come spring we'll see the results.

Report a concern   March 4, 2021 — Rated 10 out of 10 by R.F. Your TruGreen Branch
What do you like about our services?

Jordan T did an excellent job explaining the two types of turf in my front yard and how to maintain them going forward.

Report a concern   March 3, 2021 — Rated 10 out of 10 by H.M. Your TruGreen Branch
What do you like about our services?

Reliable......

Report a concern   March 3, 2021 — Rated 10 out of 10 by Barbara Evans Your TruGreen Branch
What do you like about our services?

I like that you come when it is time to do the proper things for the grass and trees and I don’t have to call and make an appointment. You know what should be done and when and I don’t.

Report a concern   March 3, 2021 — Rated 10 out of 10 by John Prascak Your TruGreen Branch
What do you like about our services?

robert is very thorough in servicing my tree and shrubs. Never a problem

Report a concern   March 2, 2021 — Rated 10 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

Daniel Berenson saved me from making the mistake of mowing after today's broadleaf/crabgrass application. He advised me to wait 24 hours before cutting my winter rye. Thanks to Daniel, I will get full benefit of this application.

Report a concern   March 1, 2021 — Rated 10 out of 10 by J.S. Your TruGreen Branch
What do you like about our services?

Your courteous and knowledgeable tech that came to our home for our first service. Great first impression.

Report a concern   March 1, 2021 — Rated 10 out of 10 by R.S. Your TruGreen Branch
What do you like about our services?

Technician was very nice answer all my questions he was very helpful with information please send him back on my next service date thank you.

Report a concern   February 28, 2021 — Rated 9 out of 10 by Arno Hoerschgens Your TruGreen Branch
What do you like about our services?

Your service is good, my lawn looks green and healthy. But it comes at a price, your service is priced on the higher end!

Report a concern   February 27, 2021 — Rated 10 out of 10 by Vikram Mehta Your TruGreen Branch
What do you like about our services?

Good customer service.
Good lawn as well as tree and shrub treatments.

Report a concern   February 24, 2021 — Rated 10 out of 10 by B.S. Your TruGreen Branch
What do you like about our services?

Always called with notification of service date. Specialist Timothy Bolton is always thorough and courteous. He always asks to make sure everything is satisfactory or if we have any problems. e does a good job.

Report a concern   February 24, 2021 — Rated 10 out of 10 by S.L. Your TruGreen Branch
What do you like about our services?

Laroccus did a great job today!

Report a concern   February 23, 2021 — Rated 10 out of 10 by F.W. Your TruGreen Branch
What do you like about our services?

They always call ahead to let you know when they are coming. I have used them for more than ten years and my shrubs and trees look great. No insect infestation and good growth on the shrubs and trees.

Report a concern   February 23, 2021 — Rated 10 out of 10 by R.G. Your TruGreen Branch
What do you like about our services?

Normally keeps appointment time.

Report a concern   February 23, 2021 — Rated 10 out of 10 by D.H. Your TruGreen Branch
What do you like about our services?

Your employee, Andrew H at Branch 5940 does a great job.

Report a concern   February 23, 2021 — Rated 10 out of 10 by C.H. Your TruGreen Branch
What do you like about our services?

On time and courteous and wealth of info

Report a concern   February 18, 2021 — Rated 9 out of 10 by N.T. Your TruGreen Branch
What do you like about our services?

Results

Report a concern   February 17, 2021 — Rated 9 out of 10 by W.S. Your TruGreen Branch
What do you like about our services?

On my service today, 02/17/2021, there were comments concerning mower tire tracks, dull blades and grass is cut too short.
My grass has not been cut since late October 2020, almost four months ago.
I find these comments as unfounded and question why they were made?
My previous services were 02/16/2021 (yes, yesterday), 02/05/2021 and 01/12/2021 none of those service tickets had comments about mower tire tracks or the height of the grass or the dullness of the blade.
Unfounded comments such as this may impact my trust in future service ticket comments.

Report a concern   February 17, 2021 — Rated 10 out of 10 by G.S. Your TruGreen Branch
What do you like about our services?

The service is consistent, your technicians are always professional, and the results are there.

Report a concern   February 17, 2021 — Rated 10 out of 10 by E.B. Your TruGreen Branch
What do you like about our services?

Well planned and cost effective.

Report a concern   February 17, 2021 — Rated 9 out of 10 by J.L. Your TruGreen Branch
What do you like about our services?

Effective

Report a concern   February 16, 2021 — Rated 10 out of 10 by N.K. Your TruGreen Branch
What do you like about our services?

We started out with basically a large yard of weeds! After 4 years of plugging, fertilizing, and weed control, TruGreen has really improved our lawn. Great job! I’m an avid gardener so I understand things can take time. Every year gets better and better. 😊

Report a concern   February 16, 2021 — Rated 9 out of 10 by B.S. Your TruGreen Branch
What do you like about our services?

Prompt, efficient, communicative. I've only had one misstep (being billed for a treatment I never received). However, once I called the office and explained the situation, he got right on it. Within a day, it was rescheduled and work performed.

Report a concern   February 16, 2021 — Rated 10 out of 10 by James Robson Your TruGreen Branch
What do you like about our services?

My landscape looks fantastic and is the talk of the neighborhood. Deryl Livingston is our specialist and he is always prompt, courteous and professional. Well done, thank you.


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