TruGreen
10830 Quality Dr.
Charlotte
NC 28278
United States

Customer Testimonials

Report a concern   February 23, 2021 — Rated 10 out of 10 by R.G. Your TruGreen Branch
What do you like about our services?

Normally keeps appointment time.

Report a concern   February 23, 2021 — Rated 10 out of 10 by D.H. Your TruGreen Branch
What do you like about our services?

Your employee, Andrew H at Branch 5940 does a great job.

Report a concern   February 23, 2021 — Rated 10 out of 10 by C.H. Your TruGreen Branch
What do you like about our services?

On time and courteous and wealth of info

Report a concern   February 18, 2021 — Rated 9 out of 10 by N.T. Your TruGreen Branch
What do you like about our services?

Results

Report a concern   February 17, 2021 — Rated 9 out of 10 by W.S. Your TruGreen Branch
What do you like about our services?

On my service today, 02/17/2021, there were comments concerning mower tire tracks, dull blades and grass is cut too short.
My grass has not been cut since late October 2020, almost four months ago.
I find these comments as unfounded and question why they were made?
My previous services were 02/16/2021 (yes, yesterday), 02/05/2021 and 01/12/2021 none of those service tickets had comments about mower tire tracks or the height of the grass or the dullness of the blade.
Unfounded comments such as this may impact my trust in future service ticket comments.

Report a concern   February 17, 2021 — Rated 10 out of 10 by G.S. Your TruGreen Branch
What do you like about our services?

The service is consistent, your technicians are always professional, and the results are there.

Report a concern   February 17, 2021 — Rated 10 out of 10 by E.B. Your TruGreen Branch
What do you like about our services?

Well planned and cost effective.

Report a concern   February 17, 2021 — Rated 9 out of 10 by J.L. Your TruGreen Branch
What do you like about our services?

Effective

Report a concern   February 16, 2021 — Rated 10 out of 10 by N.K. Your TruGreen Branch
What do you like about our services?

We started out with basically a large yard of weeds! After 4 years of plugging, fertilizing, and weed control, TruGreen has really improved our lawn. Great job! I’m an avid gardener so I understand things can take time. Every year gets better and better. 😊

Report a concern   February 16, 2021 — Rated 9 out of 10 by B.S. Your TruGreen Branch
What do you like about our services?

Prompt, efficient, communicative. I've only had one misstep (being billed for a treatment I never received). However, once I called the office and explained the situation, he got right on it. Within a day, it was rescheduled and work performed.

Report a concern   February 16, 2021 — Rated 10 out of 10 by James Robson Your TruGreen Branch
What do you like about our services?

My landscape looks fantastic and is the talk of the neighborhood. Deryl Livingston is our specialist and he is always prompt, courteous and professional. Well done, thank you.

Report a concern   February 16, 2021 — Rated 9 out of 10 by D.M. Your TruGreen Branch
What do you like about our services?

You let us know when you are coming and you come when you say you are. I also appreciate seeing and talking with the technicians who offer advice.

Report a concern   February 16, 2021 — Rated 10 out of 10 by G.H. Your TruGreen Branch
What do you like about our services?

Service is reasonably priced and makes the yard look really good.

Report a concern   February 16, 2021 — Rated 10 out of 10 by Y.S. Your TruGreen Branch
What do you like about our services?

Great employee's and great service.

Report a concern   February 15, 2021 — Rated 10 out of 10 by Thomas Nadratowski Your TruGreen Branch
What do you like about our services?

Deryl Livingston is doing a wonderful job and I would like to recognize him for his professionalism an d his quality work.

Report a concern   February 14, 2021 — Rated 10 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

There was confusion about whether or not a technician serviced my lawn. After some help from the office (Michelle I think), and a phone call from the technician, we determined that my lawn had indeed been serviced. The technician had simply run out of yard flags and had a broken printer. All is well.

Report a concern   February 13, 2021 — Rated 10 out of 10 by R.M. Your TruGreen Branch
What do you like about our services?

Timely, helpful, cost effective, good lawn results.

Report a concern   February 12, 2021 — Rated 9 out of 10 by G.G. Your TruGreen Branch
What do you like about our services?

Its effective

Report a concern   February 12, 2021 — Rated 10 out of 10 by Lynn Campbell Your TruGreen Branch
What do you like about our services?

Your service guys. Excellent.

Report a concern   February 10, 2021 — Rated 10 out of 10 by C.M. Your TruGreen Branch
What do you like about our services?

no comment

Report a concern   February 10, 2021 — Rated 10 out of 10 by K.B. Your TruGreen Branch
What do you like about our services?

We have used Truegreen for 20 years on our shrubs. The Specialist Deryl Livingston does a wonderful job. We stopped using the Lawn care part for Truegreen as the person we had was not reliable.

Our son now uses Truegreen for his Shrubs. We both feel comfortable with Deryl and know we can expect a excellent job from him.

Report a concern   February 10, 2021 — Rated 10 out of 10 by L.R. Your TruGreen Branch
What do you like about our services?

Your service people take time to answer any questions I have.

Report a concern   February 10, 2021 — Rated 10 out of 10 by Tana Ahmed Your TruGreen Branch
What do you like about our services?

Like the notifications of when you will show up.

Report a concern   February 10, 2021 — Rated 9 out of 10 by T.S. Your TruGreen Branch
What do you like about our services?

you are dependable and the people are respectful and ready to answer questions if we have any

Report a concern   February 10, 2021 — Rated 10 out of 10 by P.C. Your TruGreen Branch
What do you like about our services?

Personnel’s knowledge and professionalism

Report a concern   February 10, 2021 — Rated 10 out of 10 by T.R. Your TruGreen Branch
What do you like about our services?

On time, keeps me on schedule

Report a concern   February 10, 2021 — Rated 10 out of 10 by John Bowers Your TruGreen Branch
What do you like about our services?

You schedule each treatment and it is performed without my involvement.

Report a concern   February 10, 2021 — Rated 10 out of 10 by C.S. Your TruGreen Branch
What do you like about our services?

I like that I don't have to do the work! But even more I like how green my yard is compared to the neighbors.

Report a concern   February 9, 2021 — Rated 9 out of 10 by P.L. Your TruGreen Branch
What do you like about our services?

TruGreen has provided a responsible lawn service.

Report a concern   February 9, 2021 — Rated 10 out of 10 by C.W. Your TruGreen Branch
What do you like about our services?

Looking forward to seeing a great lawn. I hope we are on the right path.


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