TruGreen
402 Valley Ave. NW Bldg. A Suite 110
Puyallup
WA 98371
United States

Customer Testimonials

Report a concern   July 2, 2017 — Rated 10 out of 10 by S.P. Your TruGreen Branch
What do you like about our services?

Regular applications that I don't have to think about!

Report a concern   June 30, 2017 — Rated 10 out of 10 by P.S. Your TruGreen Branch
What do you like about our services?

Service to my property is furnished with positive attitude and competent work. My grass is improving with each application. Personnel are friendly and efficient.

Report a concern   June 29, 2017 — Rated 10 out of 10 by J.F. Your TruGreen Branch
What do you like about our services?

Focused and professional.

Report a concern   June 29, 2017 — Rated 9 out of 10 by D.J. Your TruGreen Branch
What do you like about our services?

When comparing the costs of my store bought lawn care products and the cost of your service. The price differential was not that great.
Plus it kept me from searching for product sales.
The lawn looks just as good.
Was disappointed when mole mounds showed up in my yard.
I then went to the store and bought bug killer and spread it. Mole gone.
Overall the service and results are good.

Report a concern   June 29, 2017 — Rated 10 out of 10 by T.P. Your TruGreen Branch
What do you like about our services?

Our grass stands out in our neighborhood! It's darker green, free from the more common weeds I see in other yards, and feels/looks thicker and healthier! I'm rarely home when the technicians come by but they always leave a detailed report and a small yard flag to signify they were there.

Report a concern   June 29, 2017 — Rated 10 out of 10 by G.B. Your TruGreen Branch
What do you like about our services?

The service is great

Report a concern   June 28, 2017 — Rated 10 out of 10 by M.T. Your TruGreen Branch
What do you like about our services?

Dependability & Results.

Report a concern   June 28, 2017 — Rated 10 out of 10 by R.C.H. Your TruGreen Branch
What do you like about our services?

Results; my lawn looks great.

Report a concern   June 28, 2017 — Rated 10 out of 10 by D.P. Your TruGreen Branch
What do you like about our services?

I have recommended you to my neighbor (3402 N 19th Street Tacoma 98406) and they signed up on my recommendation for the year. Wish I would have received the referral bonus. The Trugreen rep in Tacoma, spent time making sure our lawns were properly fertilized. I also signed up for service at our beach home, the rep on the island spent 1/5 the amount of time on the lawn (which is larger than my Tacoma property) and I did not get the same results (weeds did not even die or blacken up after 2 weeks), so I had to cancel on the island. However the Tacoma rep spends the time to create a beautiful lawn.

Report a concern   June 28, 2017 — Rated 10 out of 10 by L.M. Your TruGreen Branch
What do you like about our services?

Prompt, follow up messages. Lawn looks great.

Report a concern   June 27, 2017 — Rated 10 out of 10 by L.S. Your TruGreen Branch
What do you like about our services?

They seem to know what your grass needs. Yes I have referred people to you. Mike Last name removed (son) Donna Giffin (sister) and neighbor Frank Costa. I'm not crazy about your calling leaving a message you are coming the next day, then trying to respond when you are not home to say yes or no. I usaually just deal with Jordan, don't like going through your call center, when they tell you they can't connect to someone at the Puyallup office. Trugreen is still good.

Report a concern   June 27, 2017 — Rated 10 out of 10 by S.T. Your TruGreen Branch
What do you like about our services?

The technicians you send out are always really responsive to my questions and the last man7863 david smith was extremely helpful with questions and informing me about the process of how long it will take. He even informed me of a rodent in my back yard so that I could take care of it so that me pet wouldn't encounter it. Thanks David!

Report a concern   June 27, 2017 — Rated 10 out of 10 by C.M. Your TruGreen Branch
What do you like about our services?

We can get advice from the specialist and we don't have to guess what is needed to keep our lawn in good shape.

Report a concern   June 27, 2017 — Rated 9 out of 10 by D.K. Your TruGreen Branch
What do you like about our services?

Quality and reliabillity

Report a concern   June 26, 2017 — Rated 10 out of 10 by C.J. Your TruGreen Branch
What do you like about our services?

Professional, courteous, and effective.

Report a concern   June 26, 2017 — Rated 10 out of 10 by D.M. Your TruGreen Branch
What do you like about our services?

I like that I get a call prior to the visit so I can make arrangements for my dogs. And, I found out that the same guy has been servicing my yard for 2 years. I did not realize that and it impressed me.

Report a concern   June 22, 2017 — Rated 9 out of 10 by W.L. Your TruGreen Branch
What do you like about our services?

My lawn looks good

Report a concern   June 22, 2017 — Rated 10 out of 10 by C.C. Your TruGreen Branch
What do you like about our services?

To Whom It May Concern,

In my opinion, Mr. William Fransen is one of your better employees. He is extremely courteous,
explains what he is doing and why. He appears to be very detail oriented and is concerned about providing good service for good value. Mr. Fransen is a true credit to your organization!

Sincerely,

Name removed
Email address removed
Phone number removed

c

Report a concern   June 22, 2017 — Rated 10 out of 10 by B.C. Your TruGreen Branch
What do you like about our services?

Technician, Will Fransen, was great. Very helpful and informative. We've used your services before and just started them up again at our new home. Thanks guys!

Report a concern   June 22, 2017 — Rated 10 out of 10 by C.B. Your TruGreen Branch
What do you like about our services?

Friendly service. Reasonable.

Report a concern   June 21, 2017 — Rated 10 out of 10 by J.C. Your TruGreen Branch
What do you like about our services?

We are always called before you service our lawn and shrubs. The service people are nice and willing to listen to my questions. And the service is well done - our lawn looks great.

Report a concern   June 20, 2017 — Rated 10 out of 10 by L.H. Your TruGreen Branch
What do you like about our services?

Cory is usually our technician, he does a great job on our lawn and tree/shrub applications.

Report a concern   June 20, 2017 — Rated 10 out of 10 by B.D.S. Your TruGreen Branch
What do you like about our services?

I feel you are improving the looks of our yard. I like when I see a problem in my grass or trees you do come out and check on them for me and tell me what you think is wrong.

Report a concern   June 20, 2017 — Rated 9 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

Weed control, fertilizer, lime, and airation, good. Yard still doesn't do well during drought conditions in the summer even with regular watering. Pricing seems a little high for the time spent and has gone up over the years as a customer.

Report a concern   June 20, 2017 — Rated 10 out of 10 by L.W. Your TruGreen Branch
What do you like about our services?

The specialist always closes the gate if I am not at home. That is a much appreciated effort.

Report a concern   June 20, 2017 — Rated 10 out of 10 by P.T. Your TruGreen Branch
What do you like about our services?

Great service!

Report a concern   June 20, 2017 — Rated 10 out of 10 by T.S.M. Your TruGreen Branch
What do you like about our services?

My lawn is looking good. Treatments and services are working. Unfortunately the weather is unpredictable and my mowing and watering do not coincide with the rain. Almost all the weeds I had at the start of the growing season are gone. Keep up the good work.

Report a concern   June 16, 2017 — Rated 10 out of 10 by S.W. Your TruGreen Branch
What do you like about our services?

I have spent a bunch of time and $ on my lawn. This year TG was out to my lawn in February and did not come back till June. That was too long during spring when my lawn was growing fast and needed TG the most. When the Tech came he saw I have a terrible fungus killing huge spots in my lawn. I should have notified TG several months earlier. The Tech (Specialist 50984 Donald Hertrick) recommended fungicide rather than fertilizer. TG (and Donald) came back to kill the fungus and I hope it works. I would like to say thanks to your Tech I will have another great lawn and I will definitely be in contact over the next few weeks.

Report a concern   June 16, 2017 — Rated 10 out of 10 by T.M. Your TruGreen Branch
What do you like about our services?

Repeat service if I not satisfied with the first application.

Report a concern   June 15, 2017 — Rated 10 out of 10 by L.H. Your TruGreen Branch
What do you like about our services?

I like your pre-service calls. I like your response time to issues and questions. I like the way my lawn looks. I like your customer service and lawn technicians.


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