TruGreen
7980 Kentucky Drive
Florence
KY 41042
United States

Customer Testimonials

Report a concern   October 14, 2017 — Rated 10 out of 10 by M.G. Your TruGreen Branch
What do you like about our services?

The technician asks if you have any questions/concerns and listens to what you have to say. Then explains if necessary.

Report a concern   October 13, 2017 — Rated 10 out of 10 by S.B. Your TruGreen Branch
What do you like about our services?

Your guarantee to stand by your word for a a great yard.
The prompt response from manager to solve issues.

Report a concern   October 12, 2017 — Rated 10 out of 10 by Y.T. Your TruGreen Branch
What do you like about our services?

Very good

Report a concern   October 12, 2017 — Rated 10 out of 10 by B.T. Your TruGreen Branch
What do you like about our services?

Very good, on time , helpful.

Report a concern   October 12, 2017 — Rated 9 out of 10 by A.B. Your TruGreen Branch
What do you like about our services?

I enjoy how good my lawn looks. I think some added value would be a mid year discussion with home owners by a lawn professional at their residence to go over any areas of concern.

Report a concern   October 11, 2017 — Rated 10 out of 10 by M.G. Your TruGreen Branch
What do you like about our services?

My lawn is looking great now that the weather is starting to even out

Report a concern   October 11, 2017 — Rated 10 out of 10 by R.H. Your TruGreen Branch
What do you like about our services?

Friendly and attentive

Report a concern   October 10, 2017 — Rated 10 out of 10 by D.Z. Your TruGreen Branch
What do you like about our services?

Our service from TruGreen has been quite reliable with great results for our lawn, trees and bushes.

Report a concern   October 9, 2017 — Rated 10 out of 10 by T.D. Your TruGreen Branch
What do you like about our services?

The mosquito treatment is highly effective.

Report a concern   October 9, 2017 — Rated 9 out of 10 by L.B. Your TruGreen Branch
What do you like about our services?

For the most part there are no complaints. However, the recent aeration and overseeding left large areas with no "new" grass growth. There are splotches of new growth but not near edges or in certain areas of the yard.

Report a concern   October 6, 2017 — Rated 10 out of 10 by N.B. Your TruGreen Branch
What do you like about our services?

You are doing a great job and I would highly recommend your services to other.

Report a concern   October 6, 2017 — Rated 10 out of 10 by R.Q. Your TruGreen Branch
What do you like about our services?

I like the call ahead to notify is of upcoming services. I also like that if weeds occur in between treatments that our lawn is serviced again at no additional charge to us.

Report a concern   October 5, 2017 — Rated 10 out of 10 by M.D. Your TruGreen Branch
What do you like about our services?

Our yard is looking healthier. It's taking some time to get there but I cannot wait to see what it looks like in the spring.

Report a concern   October 5, 2017 — Rated 9 out of 10 by F.S. Your TruGreen Branch
What do you like about our services?

Your professional service the employees are very friendly and professional.

Report a concern   October 5, 2017 — Rated 10 out of 10 by C.W. Your TruGreen Branch
What do you like about our services?

Customer Service was very helpful.

Report a concern   October 5, 2017 — Rated 9 out of 10 by R.D. Your TruGreen Branch
What do you like about our services?

The treatments are timely and they will always make things right if you call with a concern.

Report a concern   October 5, 2017 — Rated 10 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

The service is a plus, and the tech people are always so kind.

Report a concern   October 3, 2017 — Rated 10 out of 10 by M.H. Your TruGreen Branch
What do you like about our services?

I was blown away that took a survey and not much later Lisa Berns from TruGree called me to talk about some of my issues to make them right. That's not something that happens everyday.

Report a concern   October 3, 2017 — Rated 10 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

Quality

Report a concern   October 2, 2017 — Rated 10 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

Response from Lisa was excellent. She spent time to walk me through the problem. I felt respect a and cooperation.

Report a concern   October 2, 2017 — Rated 10 out of 10 by D.F. Your TruGreen Branch
What do you like about our services?

The excellent follow up of Lisa Berns. The aeration was a complete disaster with them puncturing the sprinkler system and breaking the electric fence. Lisa handled the situation promptly and professionally every step of the way. Problems are always going to arise in business, it is how they are handled that keeps customers. Lisa with out a doubt saved one here.....

Report a concern   October 1, 2017 — Rated 9 out of 10 by P.G. Your TruGreen Branch
What do you like about our services?

Brian does a good job. He will explain what he is doing and why he is doing it.

Report a concern   September 28, 2017 — Rated 10 out of 10 by D.T. Your TruGreen Branch
What do you like about our services?

Good work.

Report a concern   September 28, 2017 — Rated 10 out of 10 by K.D. Your TruGreen Branch
What do you like about our services?

The proof is in the results... We hav one of the nicest lawns in the neighborhood at a fairly reasonable cost (paid on the yearly plan).

Report a concern   September 28, 2017 — Rated 10 out of 10 by D.S. Your TruGreen Branch
What do you like about our services?

We are pleased with the results of our lawn. We just wish they would call before doing anything.

Report a concern   September 28, 2017 — Rated 10 out of 10 by M.B. Your TruGreen Branch
What do you like about our services?

I appreciate Lisa Berns taking time to call and speak with me and discuss my concerns. She was very helpful and because of her I am giving Tru Green another year!

Report a concern   September 27, 2017 — Rated 10 out of 10 by W.T. Your TruGreen Branch
What do you like about our services?

I get a call when the tech is coming. The tech is very friendly and takes care of my bushes. When I have a problem with mites on my burning bushes he always comes and retreats them.

Report a concern   September 27, 2017 — Rated 9 out of 10 by E.S. Your TruGreen Branch
What do you like about our services?

My lawn looks better. Technician Kyle does a good job.

Report a concern   September 22, 2017 — Rated 10 out of 10 by M.G. Your TruGreen Branch
What do you like about our services?

Lawn is looking great

Report a concern   September 21, 2017 — Rated 10 out of 10 by K.S. Your TruGreen Branch
What do you like about our services?

Had a lot of weeds that started showing up. Contacted Trugreen and they sent a tech out to retreat. I waited for a several days to see the results and the weeds are dying out quickly. Lawns looks great again.


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