Customer Testimonials
Our lawn is already starting to look better!!
the guys came out told me the yard would look [like a golf next year they did a great job
Seem they did a good job
Matthew Duffy was excellant. 18865 License # C057473. Matt was very knowledgeable and responsive to my questions and concerns. My weeds have overgrown my edges and I have had to pull many from the main portions of my yard. Matt made me feel comfortable that he understood the issue I am having. Matt actually walked while he applied the lawn treatments. Unlike prior service i have received (yes from TruGreen) whereas the service was applied comparable to a track meet. I watched as the Specialist almost sprinted as he applied to treatment. I assumed he had other accounts he had to get too. I remember one of the specialist who is no longer with TrueGreen was good as well. His name is A. Simmons. Overall, I am now back to being happy with TrueGreen on account of Matt's service and his willingness to take care of my lawn as if it was his and not just do the minimum and leave. I truly have been disappointed up to this point and was ready to not renew. As far as this survey saying a 10, it's because of Matt. If i were to truly rate TrueGreen right now from all things being equal you would receive a 5. So please understand you have some Specialist that do not understand and some that do understand the value add in customer satisfaction and the business side of this. As I explained to Matt, my prior services didn't do a good job because i had to pull at least 2 bags of weeds from the interior of my yard and the edges. Granted we have had alot of rain, and I get it, however with the track meet that was held with the last specialist and the lack of caring for the existing in your face weeds that were present, i should not have had to pull so many weeds if the right application and right amount care was given to the yard. Thank you for this opportunity to share my thoughts and concerns....
SpecialistJeff Beeler, Branch #5751was very courteous and thorough in his inspection and explanation of what was needed to treat my lawn. After several frustrating months of working with another local company, I was delighted to speak with someone who seemed to know what he was doing. He returned within days to start the treatment process and I have no doubt he will do a great job. I rate Jeff a !0!
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The service is most often timely. I do wish it would be the same person so they could become familiar with my yard.
Your service is always prompt good
I like that we get a call to tell us when TruGreen is coming. Our specialist, Jeff Beeler, took time to answer my questions about certain weeds in our yard. He offered advice for improvements without pressure.
The detailed ticket that we receive explaining the service completed is wonderful. Thank you.
Grass is looking better and your technicians are excellent about keeping me informed about what they are doing and what results I can expect. I am very pleased with the level of service and communication.
Mostly effective with weed control service. Crabgrass is still present as well as some other weeds. The fertilizing has helped the grass become somewhat more healthier. So far TruGreen is doing a good job at a mostly reasonable price.
They feed fertzited lawn I notice green lawn grow and put new small sod so care to grow and keep water
I like having the same person, Jeff, come out to our home. He knows exactly where to treat our yard. Otherwise I always have to remind the new person. He seems to really care. Thinks of our yard as his own
Good to care mosquito away lawn and patio and landscape by spring to August now
They do a good job
We love our friendly service guy. He's very helpful. Our yard looks fantastic
You do a good job.
It’s consistent & somewhat reasonably priced. Friendly & knowledgeable technicians.
The service people are great and do an excellent job of taking care of my yard
I just want to let you know that I always think about you because you do a good job to let people know what you do for the lawn care and I always tell people about your company I also want to let you know that we are always here to help each other and we don’t want to lose it because you’re always there when we need you. Thank you
Very personable staff; well trained and polite
the man was a true perfectional. I will never use an other lawn service than True Green
We have both lawn and tree services. The lawn service keeps the unwanted weeds out of our yard. The tree service keeps our trees healthy.
I what to tell you that I am always happy when they tell me what kind of treatment they’re doing for my yard it looks nice after they treated it and I also want them to keep up treated my yard so it will grow nicely and always will be happy with my whole yard also my grass is more green and that what I like to see when I go around the house and they always do a good jobs I would give them a lot of credit what they are doing in the my whole yard and I wanted to thank them for all their hard work they are doing for my yard.Thank you.
I VERY MUCH LIKE THE WAY THAT YOUR PEOPLE COME ON A SCHEDULED TIME FOR THE TREATMENT THAT MY YARD NEEDS NEXT FOR ASSURING A BEAUTIFUL YARD, TREES, BUSHES, ETC. YOUR YARD MAINTENANCE PEOPLE ARE VERY FRIENDLY AND KNOWLEDGEABLE AT TELLING US EXACTLY WHAT IS BEING DONE AND WHY. I HAVE RECOMMENDED YOU TO MANY FRIENDS AND FAMILY. MY SON IS NOW A CUSTOMER AND SO IS MY DAUGHTER IN CHANNAHON, IL.
Jeff Henzien does a fantastic job on our yard.
It is effective and non-intrusive. The guy comes, does his job and leaves the paperwork.
Your technicians are very helpful and knowledgeable.
Recently Jerry #76255 and you are very lucky to have him! He treated my yard and thoroughly answered any questions I had. True professional, my yard is looking much better.
Early notifications
Tru-Green does an excellent job of taking care of our lawn and our trees. We have used TruGreen for many years for our lawn and only for about a year for our trees. We have already noticed a big difference in how much more healthy our trees look.