Customer Testimonials
Everything in the yard looks fantastic!
Lawn, shrubs and trees look much better. Return visits if I think something needs attention
I appreciate that you give a heads up before visiting and that the service provider comes to the door to see if I have any concerns or questions.
The technician usually knocks on the door to report in and to ask about our concerns.
Like the call before service.
Like the call or email after the service.
Lawn has been looking good.
Tree and shrubs seem to be doing a bit better.
TruGreen's service is professional, courteous, easy and pleasant to communicate with people.
They use good products
That you will return to remedy anything.
Rob is doing an outstanding job.
They are approachable for questions and they try to answer them to the best of their knowledge
Service is good. Staff are friendly and knowledgeable.
Gabe Tavarez-Feliu arrived early in the morning for my scheduled application, and after a pleasant greeting he got the service job accomplished quickly. I really appreciate that early start because it enabled me to complete my garden/lawn work durning the cool morning hours (and in today's case, before the rain).
I also appreciate Gabe's positive demeanor as he presented the "Customer Service Information" sheet, and was ready to address any questions that I might have.
I am a continuing customer, so it is with assurance that I am looking forward to a healthy, weed free, lawn for another season.
Name removed
Good customer PR
You call ahead of service so I know just when he comes. Service for bugs works well
Phone call before treatment.
Always on time and provide immediate deed back.
Easy to order. Easy to pay. Fast. No weeds.
Knowledge of the technician.
Good guys do a great job. Our grass and grren and looks great
Prepayment discount
Advanced notice just prior to each service
Efficiency and helpfulness of servicing technicians
Improved lawn appearance
Suggestion: A senior citizen discount. I, and I'm sure
a small percentage of your customers, are older and
not physically fit enough to do all the appropriate
maintenance on their lawns and other vegetation AND
are on limited or fixed income. A senior citizen discount
would make some of your current customers happier as
well as attracting NEW senior citizen accounts.
Name removed, Brewster, MA
Customer follow up.
Notification of day of service. Polite workman
That you come without having to be called. My husband doesn't have to do it!
Good work.
On time when scheduled
Staff are very nice and do a thorough job. Lawn always looks great.
The application tech was very diligent and accommodating. I like that the service is automatic. Also I believe that having a professional service reduces the possibility of overuse of chemicals that negatively affect the ground water.
You always do a great job!
The lawn is kept healthy & no broadleaf
For the service that is rendered the price is fair....I feel it would be more productive if
the same serviceman was assigned to my residence for each service...