Customer Testimonials

TruGreen has Come a long way! My lawn looks awesome!
I believe most of the credit today belongs to one of your specialists Rob Cohan, who takes a personal interest in his work. I can clearly see he enjoys what he does, and it shows. So far he has been here on 2 occasions and both times he checks out the lawn before starts, and if I am around, he asks if I have any concerns, He does a beautiful job! If there is any way you can keep him on my account, I would appreciate it. He has made all the difference!
Regards, Chuck Mason

I have been a TruGreen customer for approximately 26 years. On occasion I have a problem, last year I had an issue with grubs. In the fall I was on a watering ban, and could not have it repaired. this April, my lawn was aerated and seeded. The grass did not take. I had one of your agents Talen Newlove from New Hampshire contact me. He was very through on explaining to me how to care for the lawn when new seeding took place. He was the most experienced person I have ever talked with on how to take care of my grass properly. I unfortunately had another situation on the grass not growing and received another call from Talen. He once again dealt with me. I have never dealt with someone so business like, but was willing to take time to work with me. I was thinking of canceling, but after speaking with him, I have decided to keep the services. He is a true assets to your company. I seldom send complements like this, but created an online account just to send this survey for him

A great crew.
Please tell me what I owe. No more services until I pay. I told company I could not longer pay
and now I"m getting billed. So please stop until payed next month.
Thank you,
Ms. Last name removed

Great customer service from Branch 5855!

Convenient and worth the value.

Please give your technician a blower to blow the fertilizer pellets off my driveway and sidewalk. He needs to blow the fertilizer back onto the lawn before he leaves. I should not have to come home and clean my driveway and sidewalk.

Austin did a very thorough job on Friday. I would like to request that he does my service each time if possible.
Thank you for the (2nd) service!

The service I received yesterday, May 11th, was by far the best service I have ever received from Trugreen. The specialist was Marc Mahoney. He was thorough and covered every inch of my property. He also visited my neighbor and from what I could see he was just as professional.He told me he has been with Trugreen for 6 years and this is outstanding for a guy who travels from Ct. to Franklin. If there is any way you guys can work it so Marc can service me all the time I would certainly appreciate it. Thanks. Bill Aldrich, 111 Windsor Road, Needham, Ma.

Ability to count on them

on time, when need something they are here. Good communication

Very good

Grass is like a baseball field

Great work

Fast and convenient

The technician who came out today 5/12/23 was very good!!

Communication is always great. Worked with us to solve issues and create a plan for our lawn service.

Reliable

Ricky Flores from Branch 5855 always provides exceptional service!

The products put onto my lawn worked well.

We are very happy with the applications; however, I would like to be able to speak to whoever is coming to provide the service before he or she arrives. Since we are not always at home when service is scheduled, we don't have an opportunity to speak with the person before the application is applied so that we can address any issues we are having.

Bonnierin (Bonnie) Clauser

your service makes my lawn look good

All the people that come to my home are very pleasant

Easy for customer to schedule, always on time, and lawn looks great.

The services are well and the technology men are very good.as far as my lawn lm going to call you people because I still have weeds and dandelions

Professional, courteous, knowledgeable.

Very quick response if I call to check on my service

good work with very pleasant personal

Courtney Griffin has serviced our account this year. She provides excellent professional service. Great communication with scheduling and recommended services. I truly appreciate her help this season.

With TruGreen, lawn care is on auto-pilot. Lawn looks good, I don't have to worry about weeds, lime and grub control get put on at the right time. Your service techs are very courteous.