Customer Testimonials
Johnie Chow is excellent specialist. He is truly passionated and informs the customer of what the treatment is about and what service he is performing today.
Johnie Chow is excellent specialist. He is truly passionated and informs the customer of what the treatment is about and what service he is performing today.
Johnnie Chow is exceptional professional, kind and thorough in his job!!
Combination of monthly services
Our technician, Johnnie Chow, is great!!!
The techs are knowledgeable and professional.
This visit I was able to talk with Johnnie Chow when he came to do my lawn service. We maintained a social distance but Johnnie gave me an evaluation of my lawn and some of my ornamentals. I especially like the comments and tips Johnnie leaves with the information about what services he performed; those are golden and almost always have some important tips for improving my lawn. I always look forward to seeing Johnnie Chow and getting important lawn care tips.
Communication is good, which dovetails into scheduling, responding to inquiries, and being very transparent. Will also respond to any/all issues expeditiously.
Results
Lawn looks good except for crabgrass
Johnnie Chow does an amazing job on our lawn.
Johnnie Chow, Branch 5402 Customer numberPhone number removed505
I like it when you send out people who explain what and why they are doing in the service today, Earl Jackson talked to me on the phone while doing his job to explain what he was doing today and let me know how long to keep the dogs in until things dried. I appreciate that more than anything. I wish a note was put on my ticket or i was called each time to know whether the dogs have to wait to go out and how long. He was a pleasure to work with and a great example to follow by other employees.
When you send out someone who takes the time to talk to you about the service they are providing you, it helps alot. I appreciate it. Even with what is going on now, he took the time to call me while he was working to tell me what he was doing and what to look for after the service. If I had any problems to please call and let the office know. One thing that was very impressive was he recognized the fact that I had dogs (he could hear them on the phone) and let me know how long to leave them in before letting them out after the treatment. That means a lot (they also got bones with my invoice, what a guy!!!!) This terrific representative for Trugreen is name: Earl Jackson. Thank you Earl!!
Your company has done wonders for my lawn. It would look great if we ever get some rain
JOHNNIE HAS DONE A GREAT JOB FOR US.
Always on time, and Earl is great.
Johnnie Chow seems to do a VERY thorough job!
We would like someone to know how pleased we have been with the mosquito treatment recently. Jamar Phillips has been great with his communication, at a distance and he has been spreading the treatment in areas that make so much sense. He really takes pride in his work and appreciates that he is employed.
Question, why doesn't True green include the Tick formula with the Mosquito spray?
Excellent service
Johnnie always does a great job, asks questions, tells me what he's doing and after care (watering/etc).
We are trying the Mosquito Defense for the first time. Our tech Akemi Redmon fogged us up good! He even hit my grass clipping piles which was a bonus! Now we wait and see!
My lawn looks good! You offer things that I can no longer do.
Very professional on time and very knowledgeable
What I like is they have been professional and doing things safely by keeping their distance and at the same time doing a thorough job. What I dislike is I am not seeing any real improvement with the appearance in the lawn. I realize the heat has a lot to do with the dryness and Lack of color but there is another issue going on that hasn’t gotten the attention I would expect. Not impressed with the treatment recently.
Easy to work with
The service technicians are always pleasant. I get calls a day ahead to let me know when you will show up. Changing an appt is never an issue. If the service was performed and it rains that day, you don’t have an issue coming back out.
Thanks,
Zee
Jamar did a great job and helped me out with getting TruGreen to come out to do my normal yard service.
The techs that come both for the lawn servicing and the mosquito treatment are all good.
Professional and polite. Just recently on July 8 Akemi Redmon treated the property for
mosquitos . He was great and did a very thorough treatment of the property. He is a
wonderful representation of TruGreen.
Christopher Custalow came last week to service the lawn and took the time and effort to pull some weeds that were appearing in my back yard. Many thanks from a 81yr old who can't do that anymore. Kudos to Christopher!!
Johnnie Chow was very attentive and took care of my lawn.