Customer Testimonials
Consistent in making appointments as scheduled. Courteous technicians that are willing to spend the time answering questions. The latest appointment with Antonio T was handled very professionally.
Rick Mills did a great job. It was our first visit in over a year. He clarified everything he would be doing and answered my questions. Great job.
Looking forward to a great year with TruGreen
Continue with the phone calls to alert customers when technicians are scheduled to service the lawn. This allows us to take the necessary precautions to prepare for the technician (e.g. watering or not watering the lawn. Special Thanks to Antonio T (Branch 5825) for going the extra mile to contact owners by calling and asking if I have any concerns with my Lawn.
Customer/technician relationship is very important and Tru Green should ensure that that the same Technicians are servicing the same properties. Some technicians do more than others and I would like to have Antonio be assigned to my Lawn if all possible. He is a very caring and dedicated individual. Thanks.
You are very prompt to let me know when you will be here. You leave information on my door.
Dependable.
It works especially when i follow their recommendations between applications.
Your people know what they're doing.
Mr. David Simmons did an excellent job in explaining the work he was going to do to my shrubs and trees. He does excellent work and he is keep doing my trees and shrubs this year
Kevin W did an outstanding job on 01/13/2022.
I like getting information so I know when to expect lawn care. I also like the concern the company shows about the services they offer.
Doesn't depend on me to tell them what to do next. I don't have to be home when they come.
The workers and knowledgeable and readily answer questions about lawn care
Phillip made sure he called and he stopped and spoke to me and asked about my concerned on the reason why he was redoing the job. That wasn’t done last week.
You guys have really improved my lawn and will take the time to talk when I have questions. Thanks for the hard work. I know you must have a lot of other customers to take care of besides me. Thank you
TruGreen did a nice job in 2021 keeping my grass looking plush and healthy.
Folks are efficient, knowledgeable and pleasant.
Prompt effective and courteous
Your employees are always prompt, polite, and professional. I feel like I received great value for my money!
David did an outstanding job. He explained what he was doing and gave me some important suggestions.
They have been an amazing business to work with. They are very professional and 100% transparent about what is being done.
Very pleased
Great consistent service and outcomes.
The people providing your service is the best thing about TruGreen. They are always thorough and willing to answer my questions.
My one concern about TruGreen is the cost, especially that of the aeration and seeding. Also the cost per visit for lawn service increased by almost 4% this year over last year. At some point I will probably not be able to afford even the lawn service.
Rick mills did excellant job
David Simmons did an excellent job on my Lawn today. He took the time to explain what he was doing and discussed how my lawn was doing.
Well respected name in the industry both commercial and residential...
I want to give credit where its due! Thanks to Kevin Levy I have jointed Tru Green, and it is only because of him that I made this decision... I am currently with VA Green and satisfied with their service because I know exactly what I am getting. Recently I received a call from several Tru Green Reps after I inquired out of curiosity about Tru Green.
I received sales pitch after sales pitch and was even mislead on certain coverage. So I decided not to go with Tru Green.
However after meeting Kevin Levy face to face and realizing that he has my best interest in hand and actually sprayed for weeds that I had concerns with originally rather than waiting till Dec.
He has reassured me that I am in good hands.
Due to this and getting to know Kevin Levy I feel comfortable being a new customer.
This is the only reason why I have decided to come on board. Hopefully Tru Green can do something nice for Kevin Levy. GREAT Rep!
Most everything
Friendly professional and knowledgeable service
I would like the same Specialist Rick Mills to do my yard all the time he knows what he's doing and does a good job.
Very reliable and service is great
Bryan is one of the best aspects of TruGreen services!! He’s the best! I learn more every time he’s at our home!
My last service was very good. Specialist Rick Mills informed me as to what he was going to put down. He ask me if I had any questions or concerns. He performed an excellent service