Customer Testimonials
I don't have to keep. Fertilzes and correct chemicals on hand for all the nice specimen shrubs we have. Many are pretty mature.
Completely satisfied
We use specialist Donald
Wicker, Branch #5825. Mr. Wicker provides excellent service every time he comes!!!. When we are home, he actually goes over what he has done and also asks if we have any questions. Mr. Wicker actually takes the time and answers all of our questions. We are very satisfied with Mr. Wickers caring, sharing and excellent performance.
Mr. Wicker comes highly recommended.
Thank you,
The Emrheins'
Donald Wicker was a very pleasant specialist. We were already aware of his recommendations. Very professional.
My specialist, Donald Wicker (Branch # 5825) was fantastic. He took the time to explain to me the issues that were concerning to him about certain shrubs and even told me how to remedy them. Great customer experience.
Service specialist did an excellent job on application and explaining service
Kevin was extremely helpful, friendly and professional
Very happy with my first service 😊
The fellows that treat the lawn care about my (owner)'s concern. Also, the supervisor
that came by today to see if I have any questions or concerns he could help me with.
I chose TRU Green because of the original fellow that talk to me about TRU GREEN
And what your services could do for me. It has been your representative that I continue
to use TRU Green and I tell my friends.
Hi,
Donald Wicker from Branch # 5823 did a great job. He was courteous and was very professional.
Michael Bolling was my lawn specialist. He did a great job;
service specialist Donald Wicker, branch 5825, deserves a 10 rating for service on 3/8/7.
It keeps my lawn green and weed free. They call and say they will be here between 8 to 10 in the morning and they normally show up around 8:10 to 8:20, so they are on time in my book. If I ask them a question they give me an answer!!
Very accommodating
I like about the service that comes on scheduled throughout the year without having to be reminded that the services will be provided.
This was our first application/service with TruGreen-Richmond. Hugh and Fitz introduced themselves to me; very customer service oriented. Hugh spent time with me to review the application and discuss my concerns regarding the pending weather of rain and snow. I look forward to working with Hugh and Fitz. Thank you.
Very Courteous and answered all my questions.
I especially like Donald Wicker, the person that treats and fertilizes our trees and shrubs. He spends enough time on the trees and shrubs and then takes the time to explain what he's done and what I should do for the trees and shrubs. He is excellent!
Donald Wicker Branch 5823 did an amazing job!
Hugh was very professional, very friendly, and explained the service today. Very good specialist.
Donald Wicker is a real asset to your company. He always takes time to listens to my concerns, tells me what is going on with our lawn and shrubs, and recommends solutions. He makes us feel like we are a team in working towards a better landscape.
My new service specialist Donald Wicker #5825 was very friendly and helpful, and appeared knowledgeable about the services he provided.
Trugreen tree&shrub service is excellent. Employees are well trained & knowledgeable .Equipment is up to date & well maintained.I like the office calls to schedule service.They come as scheduled ,weather permitting.Our service man is a great guy.Friendly ,competent& hard working.
Going ok so far. I had to put more seed down late fall as yours did not do well. Phone center said aeration and over seed would be done soon at no extra charge as recommended by tech a while back. I told Jacob today when here that area toward road in front of woods was not done before and to see that they do when aeration and over seed is done next month. Jacob was very informative and friendly. What is cost for mosquito control? I emailed today. How often do you do this?
Backing up your product. Making sure your customer is satisfied is great.
I wasn't contacted,like I should have been, prior to the first application. I just happened to catch Richard as he pulled up and I was leaving. I told him I haven't had a chance to clean the leaves on the back yard but I had cleaned the front yard this morning and I asked him to only treat the front and I would clean the back that evening. I asked that he come back to finish the back because I didn't want all the weed killer on leaves and not weeds but the front was really bad and I was afraid the homeowners association would be sending me a nasty letter. He agreed and was very accommodating.
Best Regard,
Name removed
Good service and very friendly specialist. Ray Last name removed
The price and service.
Michael Bolling is rated 10 for customer service .
My grass is doing much better.
Donald Wicker visited my home this morning and did a great job helping me understand the winter damage from the hard frost we have been experiencing.