Customer Testimonials
Mike Pennell was responsive, proactive and disciplined in sharing his knowledge regards my trees and shrubs. I met him during his first treatment and have scheduled treatments throughout the year. TruGreen is lucky to have him compared to most lawn / tree techs I have met.
He made up for dismal quality of communication from the sales/scheduling group in Spring, Tx. They misrepresented what Mike would do. Indicated he would spray all trees and bushes. (only allowed to spray to 20'). They assured me they would inform me ahead of time to assure I could meet with him. It was only by accident that I was home as there was no prior notice. This was also true for the lawn treatment. You have a management/customer service issue in the Spring office. Annoying at a minimum but likely to cause me to consider another alternative.
My service tech (Tony) always lets me know that he has arrived and completed the lawn service. On his last visit, he mentioned that he was requesting an additional weed treatment since previous treatments had not taken care of this issue. I appreciate his professionalism and addressing the weed problem.
Tony Swilley is an excellent service provider for TruGreen. He clearly explains the services being provided and asks if we have any questions about the applications.
Very friendly and helpful.
The Lawn Care Specialist Benjamin Scott was very professional and explained the process. This was my fist lawn application and the first service call from TruGreen. Benjamin arrived at my home early and got finished quickly. He was very knowledgeable about what I should expect. He left a packet with information on my front door regarding what was done to my yard and what I had to do regarding watering the lawn.
I think TurGreen will be a good service for my yard.
Thanks
Efficient and quick. The technicians servicing out yard seem to really care about the health of our lawn and trees
It was great to get to talk with my new service tech.
Specialist 41213 - Benjamin Scott made sure we knew the lawn was treated and left detailed information on what was applied and preformed. Even left a marker in the backyard so we knew he had been there.
Professional service!!
Our specialist comes on time, and he is extremely polite and knowledgeable regarding our needs and his job.
yard looks good
the service representative is awesome
I like that I have someone knowledgeable to help take care of our lawn, shrub and pest needs.
The technicians are very professional and friendly. Elijah was very nice and answered my questions yesterday!
Darrell Demerson has been doing a great job on providing excellent treatment for my lawn. I work long hours so I'm unable to do it myself so I'm happy to have someone who does a great job working on my lawn. Thank You Darrell! -First name removed
I like our specialist Elijah Hayward (58273). He appears energetic and intelligent and would like him to continue to handle our lawn.
Our grass is much greener now that we have regular service.
Schedule, including advanced call. Friendliness of technicians.
The current tech, Elijah Hayward, was very helpful with his tips for taking care of my yard where thin spots are. I will be implementing those tips as soon as possible. And also suggestions about what else I can do to keep my yard healthy.
It saves me a lot of time I like the fact I can talk with someone that is more knowledgeable than I am I like I get recommendations
My Tech
Fast, efficient, professional, courteous and affordable lawn service.
You were promp and professional. Thanks
My lawn care specialist, Michael Pennell, is fantastic! Anytime I have a question, he answers it and truly cares about his customers.
Please keep him in The Woodlands, Shenandoah service area.
Thank you, Heidi Last name removed
I love my specialist Fabian Douglas!!! He is so thorough. He really cares if I am happy with my service and dedicated to making my lawn the best it can be.
Today I had a new lawn specialist, Eli Hayward. He was very nice and very helpful. He gave me a lot of feedback and suggestions regarding how to make improvements where needed. I really appreciated that and look forward to having him service my yard again.
We've had several issues recently and in each case, your organization was very prompt and thorough in addressing them.
My tech is one of the best if not the best! He goes above and beyond his job duties and is always happy. I am very pleased with TruGreens service.
Many thanks!
Name removed
Your people are on time, and they can get rid of weeds that no other companies have been able to, such as virginia buttonweed.
My lawn appears healthier. I am hoping to see improved growth this year.
JOSH NUTALL does a great job. He is professional and courteous. Very willing to listen to any concerns and is helpful.
The service is tailored to individual lawns, not one size fits all