Customer Testimonials
Just had a conversation with Specialist Dirk Schopmeier about today's service trip. We spoke about today's service trip and what was actually done.
He was very knowledgeable about his service that was done today and explained what he did and how it would impact my lawn.
He was very thorough in his explanation and made sure that I understood what was being done.
I First name removed’t have to take care of my yard.
Sevices are great. People are great.
Put something on the yard that will run off feral cats that are crapping in my yard!!!!!!
Timely service notification app as well as improvement in health of landscaping.
Pedro is the technician who does irrigation maintenance. He is SUPER! I have known him for a long time. He found a leak due to a tree root and fixed it quickly and efficiently.
Keeps my yard in exceptional shape and responds quickly if I need anything.
Professional grade products that work.
I think your service agents are very friendly and dedicated to the health and wellbeing of our yard.
However, the service agents are not, seemingly, fully informed about certain conditions that afflict yard shrubs and trees. I have attempted to engage TruGreen to provide care for our Azaleas. We have ~225 Azalea shrubs on our property, most are 40-50 years old and mature. But, after switching to TruGreen they now appear to be in decline, chlorotic and dying.
I have reached out to TruGreen for special attention to this problem, but no response has appeared. Only the good service of your service agents, who do not have the experience or training to care or treat.
Can you offer better advice? Can you send an expert who knows what to do?
Best, Ron Factor
Dirk Schopmeier is our service rep. He always does a thorough job, and explains what he did during the visit. Excellent job, Dirk - love the great service and communication!
Ken M did a great job servicing our lawn and explaining the issues and remedies required.
Dirk is always good, and makes a point to ask me if I have any concerns. Good, friendly service. Thanks, so much.
good products used, Lawn stays green,
Dirk Schopmeier treated our trees and did a GREAT job. Thank You
Dear Sir/Madam,
I would like to acknowledge "Mr. Dirk Schopmeier - 26926" (LicensePhone number removed) for his outstanding service he has been providing over the last few years. His expertise as well as honesty/integrity has ensured the lawn is great plus we have trust in Trugreen for all these years.
Each time he is done with the application, he is available (never rushing) to answer any questions (we usually have questions). He is patient and knowledgable in this field and highly recommend. He is also very honest in assessment of the observation and conditions of our lawn. He gives advice where applicable.
He is reason we are still with Trugreen.
Thank you Dirk!!!
His supervisor is Mathew Brooks (LicensePhone number removed) and Dirk reports to Sugarland.
Always on time and timely maintenance service. The service provider/serviceman is polite and efficient. Excellent professional.
They come regularly snd I don’t have the do anything, it’s effortless on my part and the yard looks good.
Dirk Schopmeier provides quality service and thorough explanation of services.
My service specialist, Dirk Schopmeier, always provides excellent service
Always good service from Dirk Sshopmeir and the rest of the staff.
Malvern Lusky
Good morning,I wanted to tell about Mr.Zamudio.He is very nice and friendiy guy,and he does great job!! I hope he comes back next year--! Thank you, M.Stephanou
I was so pleased to see Dirk Schopmeier to come back and service my trees and shrubs. He always does a superb and consistent job and I truly appreciate him. I have had Dirk since 2016. But starting late 2019/early 2020, I had different Trugreen technicians and it appears the consistency was lost amongst the change of technicians. I would like to request Dirk to service my trees and shrubs every time, if possible at all.
excellent performance of your agent .
First and foremost is that it works!! I would not pay for a product/service that did not address the issues that I am paying for. Thank you.
On a customer service level, employees are knowledgeable, courteous, and efficient in what they do. They know the product well. Thank you.
nothing
Dirk Schopmeir always does a great job at my home.. Always talks to me to give me a report on the condition of my lawn and shrubs and makes helpful suggestions.
Friendly service
Notified before visits and tech is punctual and complete in service.
Good service
Dirk Schopmeier came to treat our trees and shrubs this morning and he did a great job as usual. He takes a personal interest in keeping our trees and shrubs looking great and we certainly value his work. Hope he can stay as our regular tech. He is for sure a 10 on a 10 scale.
Thanks again for his hard work.
Rick and Janis Last name removed
The grass in our yard looks much healthier since we started having TruGreen tend to our lawn.