Customer Testimonials
you complete what you say
I can relax and not think about doing anything to the lawn
Great customer service and willingness to work payment plans.
Tech Dave has done a great job and has answer any questions that I have asked.
I have always delayed lawn service because of our dog. I have been assured that there is no problem as I been told by Dave an Corp office to keep the dog off the lawn for 2 hours.
Can't say enough about the service an the communication from the office about next application.
Thanks Tru Green
No more weeds, my grass is thick and green.
I like the excellent service I receive. I also like when I have to ask questions about lawn issues, they return my call immediately or email me. I am very happy with the service I receive.
I also like that the manager explains everything to me about lawns, weeds, insects, time of year to do applications, and also proper time to water, etc.,
reliability
Chris called and seemed genuinely concerned over my lawn issues. This evaluation is for HER phone call only.
The people and results.
The follow up. They really do call back to address my concerns about my lawn care
I had a lengthy conversation with Chris, a rep at Tru Green, discussing not just what they are doing to service my lawn, but what I can do, as the one who cuts and waters the grass. There were a few things that I wasn't aware of and was doing incorrectly but will hopefully be able to rectify after consulting with Chris.
The service and helpful personnel..
it is working
coming out to fix a problem
You will call the customer if there is a problem and discuss the matter. You will listen and try to rectify.
My lawn is strong and healthy. Looks great!
The call about my concern of my lawn
I could count on my lawn weeds being addressed with the right chemical. And, I don't worry about killing my lawn with my guesses on what lawn needs.
All my questions were answered. I now no what's going on and everything will work out.
I like your notification process, and explanation of my lawn care
Tru Green got rid of all my weeds and brought my grass back to life.
When the guys come out they are very curtious, and when I have an issue even over the phone they are more than willing to help.
The tech will come back as often as needed
scheduling
I sincerely appreciated a call back after I had submitted another survey to TruGreen. I expressed my concerns about our service and within a short time I received a call from a manager. She explained some things to me I did not realize or know. I feel much better about my TruGreen service and would now highly recommend this lawn care service. I appreciate a company which values and responds to customer concerns. Thank you so much!
Everything
Obvious reduction in weeds and improvement in appearance of grass, even after first treatment.
Everything
as a long time customer, I am satisfied with the lawn treatments.
It seemed to work although we did not spend alot of time outdoors this summer