TruGreen
40 Ridgeland Road
Rochester
NY 14623
United States

Customer Testimonials

Report a concern   August 8, 2023 — Rated 10 out of 10 by Anthony Tyler Your TruGreen Branch
What do you like about our services?

From the onset, TruGreen and their Lawn Specialists have provided the necessary services for our newly-installed lawn. Michael Finnity, Sharon Jaycox and Kayshawn Nelson have all contributed to providing the best lawn care we could hope for. Always punctual. Always efficient. Always courteous and incredibly knowledgable, it's been a pleasure to work with TruGreen this season. We look forward to several more.

Report a concern   August 8, 2023 — Rated 10 out of 10 by Anthony Tyler Your TruGreen Branch
What do you like about our services?

From the onset, TruGreen and their Lawn Care Specialists have been on time, efficient and extremely helpful with any questions we may/might have. I find TruGreen's services for our newly-installed lawn very necessary and very helpful in growing a great lawn. I, personally, am in no way, shape or form a "Gotta-Have-The-Best-Looking-Lawn" type however, I do believe in taking care of what's been planted to the best of my ability and TruGreen makes it possible. Thank you to Michael Finnity, Sharon Jaycox and Kayshawn Nelson for your help so far.

Report a concern   August 8, 2023 — Rated 10 out of 10 by M.C.L. Your TruGreen Branch
What do you like about our services?

They’ve made my lawn look healthier than ever. The weather has had simeth8ngntondoneith it also, but the treatments you’re providing also help.

Report a concern   August 7, 2023 — Rated 10 out of 10 by Jerry Oley Your TruGreen Branch
What do you like about our services?

TruGreen is fairly priced, services performed on time as scheduled, and the technicians are always courteous and helpful.

Report a concern   August 4, 2023 — Rated 9 out of 10 by K.L. Your TruGreen Branch
What do you like about our services?

Typically everything is great. My most recent service left a gigantic burn in my yard right next to where the truck was parked and the hoses came out. Not sure if there were chemicals leaking but there is a huge spot where the grass is burned.

Report a concern   August 3, 2023 — Rated 9 out of 10 by E.C. Your TruGreen Branch
What do you like about our services?

With TruGreens help the lawn looks good.

Report a concern   August 3, 2023 — Rated 10 out of 10 by Bonnie Wells Your TruGreen Branch
What do you like about our services?

Workers come quietly and perform services quickly and efficiently without bothering anyone. They always leave a form indicating what services they performed and what they recommend should also be performed and price if not included in my package.

Report a concern   August 3, 2023 — Rated 10 out of 10 by J.L. Your TruGreen Branch
What do you like about our services?

Your product for lawncare has managed all my expectations as compared to my previous service where I still had weed and dandelion issues

Report a concern   August 2, 2023 — Rated 9 out of 10 by P.P. Your TruGreen Branch
What do you like about our services?

Reliable, timely, service rep is pleasant (although I do miss my old service rep Jesse!)

Report a concern   August 2, 2023 — Rated 10 out of 10 by R.R. Your TruGreen Branch
What do you like about our services?

Prompt and detailed professional.

Report a concern   August 2, 2023 — Rated 10 out of 10 by Chris Hamsher Your TruGreen Branch
What do you like about our services?

Excellent assistance from our technician

Report a concern   August 2, 2023 — Rated 10 out of 10 by Mary Sherman Your TruGreen Branch
What do you like about our services?

People who come to the house
How my lawn looks

Report a concern   August 2, 2023 — Rated 10 out of 10 by K.G. Your TruGreen Branch
What do you like about our services?

Competive pricing, on time, thorough.

Report a concern   August 2, 2023 — Rated 10 out of 10 by J.D.P. Your TruGreen Branch
What do you like about our services?

on time and neat

Report a concern   August 2, 2023 — Rated 10 out of 10 by J.P. Your TruGreen Branch
What do you like about our services?

So far so good. Good employee’s

Report a concern   August 2, 2023 — Rated 10 out of 10 by Laurie Boyer Your TruGreen Branch
What do you like about our services?

Excellent communication and service. Are very thorough when fertilizing our lawn. Our lawn looks amazing!

Report a concern   August 2, 2023 — Rated 10 out of 10 by R.E. Your TruGreen Branch
What do you like about our services?

Thorough

Report a concern   August 2, 2023 — Rated 10 out of 10 by S.G. Your TruGreen Branch
What do you like about our services?

Colton is fantastic!

Report a concern   August 2, 2023 — Rated 10 out of 10 by D.H. Your TruGreen Branch
What do you like about our services?

The guys do a very nice job! The grass is green and that’s what I’m paying for & no weeds

Report a concern   August 2, 2023 — Rated 10 out of 10 by W.R. Your TruGreen Branch
What do you like about our services?

the friendlyness of the workers.

Report a concern   August 2, 2023 — Rated 10 out of 10 by L.W. Your TruGreen Branch
What do you like about our services?

I just like the company and their professionalism. Also the heads up a few days ahead of time that they're coming.

Report a concern   August 1, 2023 — Rated 10 out of 10 by L.B. Your TruGreen Branch
What do you like about our services?

My yard is looking better than it has in several years.

Report a concern   August 1, 2023 — Rated 10 out of 10 by M.F. Your TruGreen Branch
What do you like about our services?

Professional on time listen to owners

Report a concern   August 1, 2023 — Rated 9 out of 10 by C.H. Your TruGreen Branch
What do you like about our services?

Generally I am happy with the service. As I am usually out of town during the summer, I am rarely there when it is performed.

Report a concern   July 30, 2023 — Rated 10 out of 10 by Linda Breton Your TruGreen Branch
What do you like about our services?

The field employees are prompt, friendly and certainly know their craft. Our home and lawn are only 2 years old but our lawn looks healthy even during a very dry season. We’ll continue to use TruGreen services for the foreseeable future.

Report a concern   July 29, 2023 — Rated 9 out of 10 by Arthur Paliani Your TruGreen Branch
What do you like about our services?

After observing the tech, Jesse S., take care of business, I am very pleased with the service I have received. I received a call from the TG office to check on my level of satisfaction.

I am please with the response form TG and the respect and professionalism of the TG Technician!!!!

Thank you!!!!

Report a concern   July 28, 2023 — Rated 10 out of 10 by S.C. Your TruGreen Branch
What do you like about our services?

Our first application went very well Demario E was very polite and he listened to my concerns with neighbors. I would prefer that Demario would continue the service.I feel he is an asset to true green. Demario sold me on hiring true green. Thank you to true green and Demario. Name removed

Report a concern   July 28, 2023 — Rated 10 out of 10 by Jack Brandes Your TruGreen Branch
What do you like about our services?

Always prompt and professional, with excellent results

Report a concern   July 27, 2023 — Rated 10 out of 10 by L.T. Your TruGreen Branch
What do you like about our services?

Every Thing and great service

Report a concern   July 27, 2023 — Rated 10 out of 10 by S.M. Your TruGreen Branch
What do you like about our services?

After my last treatment, some burn marks appeared in my lawn. Emmanuel Scott (Specialist #30086) came out within a few days, talked to me about it, assured me that it was temporary and that it would grow back with some rain / water. He also provided me a courtesy treatment for some crab grass that was starting to come in. Emmanuel was great and I appreciated his insight.

Thank you


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