Customer Testimonials
We love our Trugreen tree and shrub service. The technician, Paul has been our provider for several seasons and he has always done an excellent job.
We are not at all pleased with our lawn service. We have had extra service calls to manage our weeds and crab grass and we still have weeds and crab grass. Our lawn would not be a good advertisement for your company. It looks like it has been neglected instead of cared for. This was the case last summer also and we were promised a great lawn this year if we gave them another chance. Very, very poor performance two years in a row.
Please feel free to share this review. Kay SCHAROUN, Camillus, NY.
On time with applications… product works
You show up when you say you will! Grass is looking better and better. Guessing it will take a couple of years to get it back into great shape.
Have always done a nice job
I would like to say that my tech is the best. Michael Sweeting is his name. He is professional and curtious and should be commended.
My guy who cuts my lawn is so impressed by what you have done with my lawn , he mentions it to me every time he cuts it. Wonderful work
Lawn is brand new. New house two years ago. We have caught up with everyone around the neighborhood.
Very responsive!!
Service paid for is normally performed at its scheduled time
On time, professional, gets results
The discount we get if able to pay ahead of time. I like that we are notified prior to the treatment.
The good job that it does.
Colt K. from Branch 5030 did an outstanding job on my lawn today. I have always asked for early morning arrival and Colt K. was promptly here at 8am to do my service. Please note that Colt K. drove all the way from Rochester to my Syracuse home and arrived here at 8am as I requested. The Syracuse techs have rarely been able to arrive at my requested early morning arrival time.
Colt K. was very thorough, courteous and professional. He is a great asset to your company.
Prompt service and quality treatments. I’ve been with true green for 10 years plus now.
We were very pleased with the service technician, he did a complete job.
We have the best looking lawn in the neighborhood due to the service that you provide. When we moved hear 21 years ago, the lawn was patchy at best.
The convenience.
My specialist today Michael Sweeting was excellent! He was very informative regarding my service .He took the time to explain what he was applying. Finished my lawn very quickly and was extremly polite. He is bar far the best specialist I have had in all my year at TruGreen
Work is done in a timely professional manner and the results are good.
Easy service - pay and you guys come and get the job done!
Prompt and.professional applications of lawn treatment. Advanced notice day before service.
Applications are done on a routine basis. Like the comments they make regarding our lawn and if there is anything we need to do differently. One thing I don't like is the type of grass seed you put down... it spreads like wildfire. Normally that would be good, but I have a large garden, ground cover and plantings around the house/yard, and the problem is it increases the maintenance of those areas because the grass spreads into areas that shouldn't be. (Especially the ground cover because it's so difficult to weed out the grass.) I'm not sure what the answer would be... perhaps use a different type of grass seed?
You finally sent out a specialist that I like and did a great job. His name is Dylan Ross. This is the guy I want for all my applications. He explained what he was going to do and did it. He is a great asset for your company because I was ready to cancel my account. Please make sure he is my service specialist in the future. He never missed a area. Just a super job. Thanks Dylan.
The office is super helpful and the tech was also knowledgeable and considerate
Workers are dedicated to pleasing the clients.
They are always prompt and their products work well
TruGreen has complete servicing available-just had aeration done and it was the best ever!!!!! They do it all!
Michael Sweeting Tells me what I am getting. He remembered the ground ivy I had last year that and said that I would treat it again as it is back. He said that he would treat it again.
I am very comfortable having him treating my lawn.
The people doing my lawn are always prompt. I'm pleased with the work so far, but I know that it still needs to be worked on. There are areas that need more attention than the rest of the lawn. I will have you finish this year's service and have you back next year, but without the arreated (sp) and reseeding.
they listen to us, then they do what they explained to us. Very professional, Recommend them to neighbors.
On time